10-04-2024 03:44 PM
Hi everyone, I am having an issue printing with my recently purchased GP-2000 (MacOS Monterey 12.7.6; Canon’s driver version 26.10.0.0) and haven’t been able to figure out why my vector graphics come out pixelated — until now, after I saw that media width and height gets automatically set to 612 px by 792 px for an 8.5x11 in document, resulting in low 72 ppi resolution.
Even when I create a large file in Illustrator with an initial size of 6120x7920 px and 300 ppi, the document size displays 6120x7920 px, but media size stays at 612x792 px in the Print dialog box. Media width and height are greyed out (I am unable to adjust them).
Has anyone dealt with a similar issue? I would highly appreciate your help and suggestions! Thank you.
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