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Canon imagePROGRAF Pro-1100 color calibration does not run

circleOfConfusn
Apprentice

When I try to run a color calibration on my new Canon Pro-1100, nothing happens. I have tried to run it from the printer's control panel (Maintenance | Color Calibration | Auto Adjust | Continue - yes | paper settings - Letter size - Pro Luster | Settings - Load Paper - OK ) which brings me to a screen that says "Processing... Please Wait Momentarily" for maybe 3 seconds and then displays "Completed the following: Color Calibration". But nothing has happened at all. A sheet of Canon Pro Luster paper in top feed just sits there.

I have also tried to run the calibration from the Canon Quick Utility Toolbox application (macOS 14.7). There I can see in the Calibration Monitor window that the app has created a calibration job that just sits there and never executes.

What am I missing?

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