Canon Community

Why is my cannon scanner C255if & C5550i scanning upside down?

Hi,We have those two types of printers and when we scan to the email and we open the file some pages are upside down and some others are correct. Is there a setting that we can change for the scanners to detect the page upside instead of upside down?...

Oce Colorwave 500 Error Code 550101

What does Oce Colorwave 500 Error Code 550101 mean?How do I clear the code?

imageRUNNER ADVANCE DX 6765i Department ID configuration remotely

Hello.I have a question about the configuration of the ImageRunner ADV 6765 in a Windows domain organization.I successfully published the printer with Group Policy (using a Canon Generic Plus UFR II driver) to domain clients, but our problem is that ...

imageRUNNER ADVANCE DX C7765i and C5735i Copier Default Profiles

I have two copiers mapped to/installed on a server and have a profile imported to each that the users need to be using, but they have to select the profile every time before they print. I have been unable to locate a way to edit the installed copiers...

imageRUNNER ADVANCE C7765i Custom Original Size

Hello all,I am normally fairly adept at figuring out IT things, but copiers have always eluded me. I am using a Canon Imagerunner Advance DX C7765i. Here is my goal- Copy a page that is 9x12"Into a page that is 8.5x11" Theoretically, this should be s...

imagePROGRAF iPF6300 Won't Work After Update to Catalina

Hello, my ipf6300 printer does not work anymore since I updated my MacBookPro OS to Caralina. The customer service is of no help and I can't find any ipf6300/catalina on an Internet site, Canon or any other.It looks like Canon does not want to contin...

imagePROGRAF TA-30 Recover Admin Password

I work at a school with a Canon imagePROGRAF TA-30 large format printer used by our art/design students. The printer has an administrator password set on it. The administrator who set the password is no longer with us and no longer reachable, and we ...

Canon imageRUNNER ADVANCE DX C3822i encrypted print

Hi, how to set encrypted print (job held in printer until PIN code is entered) for non administrator users? I know how to set it for administrator accounts (using UFR II driver), but we have also users in the office who are not administrators, only s...

imagePROGRAF iPF670 MFP L24 Calibration And Stitch Target Canon for L24

Good afternoonI from Brazil and i cant find a Calibration and Stitch Target for my imagePROGRAF iPF670 MFP L24I tiring myself out trying to find this, i remember someone from support sent me via email, but i cant find this way anymore and the only wa...

iR-ADV C5860 + A1 booklet unit / Can't produce booklets

Hello,I'm running MacOS 12.6.3 with V4.17.13 PS drivers and trying to print an A5 booklet from Indesign 2023.The document contains 88 A5 pages, which should typically be converted down to 22 sheets of double-sided A4 in order to make up the booklet. ...

Canon ImageRunner 2420 printer not printing well

Hello I am new on this forum and I believe someone may help me.I have a Canon ImageRunner 2420 that is behaving weird since a few days ago. It begun printing the top 2.5inch of the A4 page with faded text and the rest of the page is ok. I have change...

Canon C5045i won't turn on

I need help with my Canon C5045i. Cord plugged in, won't turn on display and I can't hear any activity with rollers.. tried to unplug and plug. Restart. Nothing works 

Canon 8595 will not output to tray a 2 different copiers. Used differen output configuration still