Printer Software & Networking
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Printer not connecting to phone

I have the Canon MG3520 and I tried connecting it to my phone and it won't connect to my phone at all. I tried adding the canon service app to see if it would work and nothing. What should I do? And how do I reset my printer?

Cannot setup wireless LAN on PIXMA MX922

I just bought the PIXMA MX922 and I can't complete the WLAN setup. Undert the Standard setup, when the printer searches for the wireless access point, I get the error message: "Access point was not detected." I then go into the LAN settings to check ...

Irvin432 by Apprentice
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MG3600 always creates a subnet

I have a MG3600 which I'm trying to configure & it repeatedly creates it's own subnet rather than connecting to the existing wireless network. Not what I was expecting. It occurs to me that I don't see anywhere in the documentation that there is even...

MX922 will not connect to Airport Express

I got s replacement MX922, due to a B200 error on my previous on. I can remember no problems connecting through my Airport Express router, but this one wants me to find a "WPS button," which does not exist on the Airport Express. What do I need to do...

MG3620 WiFi Connection

I was using my iPhone downloaded with Canon Print to set up the WiFi connection. I can find Canon_cj, and I connected it - - but there was no wifi logo on my iPhone. Then I went back to Canon Print, but I could find my Router. Why?

wlhai by Apprentice
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Getting started

New to the community? Here's some information to help you get acquainted:

Announcements

08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/30/2022: Service Notice: EOS 70D: Error 70 or Error 80
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!
12/7/2021: New firmware version 1.3.0 is available for Mount Adapter EF-EOS R 0.71x