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Color imageCLASS MF743Cdw unable to color scan checks

Hello,I am attempting to scan a check for record retention purposes. When i scan a check every 1/8 or so is blank followed by 1/8 of the image repeated. Is this some sort of security mechanism with the scanner? I did not have this problem on my old H...

ron2917 by Apprentice
  • 1347 Views
  • 3 replies
  • 0 likes

MAXIFY GX6021 Administrator Password & Hardware Reset

My printer's physical screen is stuck on Administrator and I can't get back to the home screen unless I put the password in. I tried the serial number for the default and I tried Canon but neither works. The message says that password is invalid. I p...

ImageCLASS MF4770n Scanner does not work - MacOS Ventura

My Canon MF4770n Scanner stopped working for unknown reason. When I click MF Toolbox on iMac, it starts but then quits right away.  When I try to scan from the printer, the printer tries to connect but after a minute it says "an error has occurred".T...

Cnptdslr by Apprentice
  • 1791 Views
  • 3 replies
  • 0 likes

imageCLASS MF641Cw Scan to Email Prints a TX Report Instead

Hello dear ,i use canon MF641C printer, i want to configure scanning to email, but when i scan to email it print a TX report, there is nothing wrong with the configuration i have other printers that use same configuration and work. my email is office...

parza by Apprentice
  • 803 Views
  • 1 replies
  • 0 likes

Toner Cartridge Door Will Not Close

Have an app. 3 week old Image Class MF269 DW multi-function printer. To clear a paper jam after trying all Canon methods, I removed the Drum and then the Toner cartridge and was  able to pull out the paper. The  problem now is that after following th...

jc1brady by Apprentice
  • 6570 Views
  • 4 replies
  • 0 likes

Can't Scan from MF236n

Hello,I can't scan using the buttons on the MF236n.  I have gone into Scan Settings,  and entered shortcut key settings,register, scan >PC1.  Selected USB Connection, and B&W Scan.  The screen "settings applied".   However, when I go to scan, it says...

cowbelle by Apprentice
  • 3983 Views
  • 4 replies
  • 0 likes

Canon imageClass D 340 Cartridge issues.

We,ve had our laser printer for some years now and haven't had any problems replacing the toner cartridge until today.  As we were printing there was a paper jam the red light began to flash.  After we cleared the paper the red light kept flashing so...

newcens by Apprentice
  • 663 Views
  • 1 replies
  • 0 likes

Resolved! MF743Cdw manually fed a #10 envelope and it disappeared

Hey everyone,I've got a strange situation with my MF743Cdw. I tried to manually feed a #10 envelope to print the addresses. The machine sucked it up like it usually does, but then it printed a letter-sized paper from my paper tray instead. I opened u...

riiken by Apprentice
  • 917 Views
  • 2 replies
  • 0 likes

imageCLASS MF624Cw Change Language from Asian to English

Color ImageCLASS MF624CwConnected to MacBook Air, Chip Apple M2, macOS Ventura Version 13.1 (c)After a hard reset and changed some settings from 1 to 0, my Mac is connected to the Canon, except the language is wrong.Please how do I turn it back to En...

Dii97 by Apprentice
  • 918 Views
  • 1 replies
  • 0 likes

MF743cdw only prints after a reboot

I have a MF743cdw that I use maybe once or twice a week. Anytime I try to print from my laptop, work laptop or phone, if it's been more than a couple hours since I last printed something, I can't get it to print without rebooting. My laptop will just...

auromed by Apprentice
  • 552 Views
  • 0 replies
  • 0 likes

scan to email issues (806 errors) with MF445dw

Hello:I'm trying to scan to email with my new printer and have been successful in setting it up with Gmail but am stymied in setting it up with Hotmail. When I try to send it to my Hotmail I consistently get 806 Errors ("The e-mail address specified ...

D-Train by Apprentice
  • 3328 Views
  • 5 replies
  • 0 likes
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