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Canon iR 5240 airprint asking for a password

When trying to print from an iOS device on the same network as the printer, I see the printer listed, but it asks for a username and password. None of my other AirPrint printers ask for this, and I don't know what the user or password would be. I tri...

airprint.jpg
javond01 by Apprentice
  • 621 Views
  • 1 replies
  • 0 likes

Missing trays

Hello;I have an old image Runner 3235. I played with the settings trying to fix an issue. Among the things I did, I hit the "Reset" button, and that might have caused my current issue. The machine has 4 trays, but now it only shows 1 & 2, trays 3 & 4...

raffles by Apprentice
  • 788 Views
  • 2 replies
  • 0 likes

Resolved! MF249DW - No envelope options with Windows 10 and MS Office

I'm trying to print envelopes with the MF249DW printer with Windows 10.  I'm able to print letter size, legal and scan images.  When I try to print envelopes with MS Office (Word, Excel or Publisher), there is no envelope options in either the page s...

error code

Hi everbody I hope all of you are doing wellI have a problem with the Canon ImageRunner C3025i bring new code error wich I never ssen before L021-0120.But I search for Service manual for this printer I did not find, so please any of you can helpme wi...

mf632cdw - LOUD GRINDING NOISE

HI - I have had my printer less than a year and it's recently started making a crazy loud grinding noise when I send something to print. I thought maybe it's the printer cartridge but they're all showing that there's over 1/2 ink left in each.Any ide...

AMASSY by Contributor
  • 4623 Views
  • 10 replies
  • 0 likes

ImageClass MF644CDW Printing Only Partial Pages

When I first posted this question, I thought that the problem was limited to printing in landscape orientation, which is described below.  I've since discovered that it happens in portrait orientation too.  That is, about the top 15 or so lines on th...

Capture.JPG Capture1.JPG
APA66 by Apprentice
  • 990 Views
  • 4 replies
  • 0 likes

Glossy Paper and Laser

I have 9 inkjets but decided to buy a laser, LBP622CDW. I am a small business owner and use a variety of papers/cardstock.Years ago I had an Oki which printed on everything and I thought the 622 would do the same but it doesn't. I particularly use pa...

mes8487 by Apprentice
  • 691 Views
  • 2 replies
  • 0 likes

Resolved! Setting default user preferences

Hi, could someone please assist me in the best way to capture and essentially redeploy user preferences?  I had three imagerunner 9050 scanners that accepted a registry change that would load the desired user preferences set in Capture Perfect 3.0 bu...

itnoob69 by Apprentice
  • 940 Views
  • 5 replies
  • 0 likes

MF Scan Utility not working on Canon MF643cdw

Hi. I have a Canon MF643cdw and I installed the drivers for it without problems. But when I tried to install MF Scan Utility and open it, it said "A scanner driver that supports this software is not installed. Please install it and try again." And it...

Markix by Apprentice
  • 3067 Views
  • 1 replies
  • 0 likes

Canon MF267dw Paper Jam

Hello, I got the printer Canon MF267dw and have tried to print test but paper kept jamming.  I haven't printed anything since the time I got the printer and it's been more than a week now.  Paper just goes jamming and not going through.  Is there any...

care0626 by Apprentice
  • 354 Views
  • 0 replies
  • 0 likes

PLOTTER iPF650 and CATALINA

Is plotter iPF650 compatible w/ Catalina? It keeps saying 'filter failed' and doesn't plot.  Is there something somewhere we can download to get it to work again?  I hope so. Thanks. 

Resolved! Canon iR-ADV C3330i not printing random words on document

We have just recently upgraded to Windows 10 and we have a Canon iR-ADV C3330i.  Sometimes (I cannot tell any pattern) the printer will just skip words in a document (Microsoft Word and PDFs). They are not always in the same place, and they are not t...

willatpt by Apprentice
  • 487 Views
  • 1 replies
  • 0 likes
Getting started

New to the community? Here's some information to help you get acquainted:

Announcements
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version 1.0.5.1 is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
12/07/2022: New firmware version 1.7.0 is available for EOS R6
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.