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imageCLASS MF632Cdw Full toner cartridges but apps say they're empty

catwalk52
Apprentice

I have replaced all four toner cartridges with new Canon certified cartridges.  The printer panel indicates 100% full however Excel, Word and printer toner status on the PC says No toner ink.  I have an ImageClass MF 632cdw printer.  Any ideas?

1 REPLY 1

normadel
Authority
Authority

You did pull the seal strips out of the toner cartridges, right?

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