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imageCLASS MF249dw paper stuck under toner cartridge

hughmoffatt
Apprentice

I have a mf249dw with a piece of paper stuck underneath the toner cartridge that I can see but it's too small to grab. How can I disassemble the printer to get to it?

1 ACCEPTED SOLUTION

hughmoffatt
Apprentice

I fixed it. On Reddit someone suggested pushing a piece of cardboard through the feed channel. I used a piece of card stock. Couldn't get it through from the feed side, so I pushed it gently the other direction down from under the toner cartridge. After a couple of tries, by pulling the card stock back out slowly it brought the torn paper out with it far enough for me to grab it.

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1 REPLY 1

hughmoffatt
Apprentice

I fixed it. On Reddit someone suggested pushing a piece of cardboard through the feed channel. I used a piece of card stock. Couldn't get it through from the feed side, so I pushed it gently the other direction down from under the toner cartridge. After a couple of tries, by pulling the card stock back out slowly it brought the torn paper out with it far enough for me to grab it.

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