Office Printers
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"Blue" documents

Does anyone know why I only get Blue ink print documents on my MX920 no matter the settings?

ebozniak by Apprentice
  • 1 replies

Canon 8295 copies graphics too lightly

We have two Canon 8295 copiers, both of which use the same driver and have the same settings.  However, one of the machines is copying graphics too lightly.  Text is just fine.  The service tech was here all day last Friday, unable to identify the pr...

KentVC by Apprentice
  • 2 replies

my Pixma MX922 shows error 5200.

I found 3 empty tanks and replaced them. curiously, we never saw a notification of low ink, just saw the odd color output and got the error when i checked from the all the tanks are good, tried a reset procedure i found on youtube - didn't cl...

drcode2 by Apprentice
  • 2 replies

imageCLASS LBP6670 Smudges

I just picked up this printer for my small stationery business yesterday. I got it all set up (proper paper settings, drivers, etc.) to start to print planner inserts. I print on custom size sheets mostly, so I use the MP tray. I need them to be doub...

20160117_162935-1.jpg 20160117_163005-1.jpg
adonijah by Apprentice
  • 1 replies

erroneous paper jam on canon pc891

someone donated a PC 891 copier to our small private school.  we immediately get a paper jam error light when we try to use the external document feeder.  there is no paper jam.  Is there a sensor problem? 

Printer Does Not Revert To Default Settings

I have a user who connects to a Canon IR7270N via print server and has an issue where the printer does not revert to the default settings after a print job, it prints the next job with those settings.  For example, she'll print a word doc as a bookle...

Stefan by Apprentice
  • 1 replies

SanctuaryExec Service - Event Viewer Error

We've had multiple computers on our network all having an intermittant problem printing to our canon photocopiers. All affected computers have the same error reportedr in event viewer -EventID: 7023 The SanctuaryExec service terminated with the follo...

Maxify MB2320 won't print.

Message on computer says ink low, but won't display details, so I don't know which cartridge. No message on printer, so cartridge doesn't load for exchange when I open cover ... Please help, I have a sales presentation tomorrow and SO need to print t...

kneedeep by Apprentice
  • 2 replies


My Canon MX922 won't let me resize from a 4x6 to a 5x7 when printing from Canon Image Gateway. Help?

pages printing all one color

I bought a Canon MF8280 about a month ago and suddenly all the pages are printing all blue.  I can see the words that are black and other colors the but page is then completely blue.  I have no idea what is causing this.  I changed the cartridges las...

Older printer driver needed for C1028i

Hi, I am looking for an older printer driver for a Canon C1028i, due to server settings. I need Version 20.60 (PCL6) for x64-based Windows 7 systems. I have searched on the Canon site, but couldn't find the right driver. Couldn't find it on the inter...

Getting started

New to the community? Here's some information to help you get acquainted:


08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/30/2022: Service Notice: EOS 70D: Error 70 or Error 80
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!
12/7/2021: New firmware version 1.3.0 is available for Mount Adapter EF-EOS R 0.71x