02-17-2025 12:41 PM
It used to work fine. Then, I would print double sided and it would print the first page and then make an accordion out of 1/2 of the page and jam the printer. I would turn the printer off, remove the jam and then it would work. Now, it just does the same thing and jams and won't print 2-sided anymore. Please Help. Thank you.
02-17-2025 06:20 PM - edited 02-17-2025 06:21 PM
If the unit has any maintenance tasks available, and they haven't been already run, give them a whirl.
Something may be out of alignment. If so, a call to Canon Customer Service might be worthwhile.
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