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MF424DW 2-sided Printing causes paper Jam

mlwangel
Apprentice

It used to work fine.  Then, I would print double sided and it would print the first page and then make an accordion out of 1/2 of the page and jam the printer.  I would turn the printer off, remove the jam and then it would work.  Now, it just does the same thing and jams and won't print 2-sided anymore.  Please Help.  Thank you. 

1 REPLY 1

dexman335
Mentor
Mentor

If the unit has any maintenance tasks available, and they haven't been already run, give them a whirl.

Something may be out of alignment. If so, a call to Canon Customer Service might be worthwhile.

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