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Can't Register

I am trying to register my Canon Pixma 6020 but every time I click "create account" it brings me to a screen with hot air balloons saying "Our heads aren't in the clouds.  We're just improving our corporate site." Then it gives me links to the Canon ...

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saffy74 by Apprentice
  • 1860 Views
  • 2 replies
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Card Won't connect to camera and I'm loosing it

Ok, I bought a used camera semi-recently for a good price. Everything works well so far except the fact I can't connect the camera to the card.. It keeps saying I need to either change the card (Have done this multiple times) or format it (Will not a...

xifa4 by Apprentice
  • 2308 Views
  • 2 replies
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CarePAK Activation on EOS R6 Mark II Kit

just bought CarePak for my EOS R6 MARK2 LENS KIT. when i try to activate it, it only gives me an option to either activate it on either the BODY or the LENS. so i am thinking if i activate it on the BODY, and i have problems with the lens later, i wo...

BAPSKI by Apprentice
  • 3234 Views
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Help with Ink Subscription Plan

MyCanon site is messed up--Help, Please?I have an ink subscription plan.  I got an email saying I should increase the plan and I would save money.  I, of course, went to the MyCanon site rather than click on the link because I wasn't sure it was a sc...

waiting for a refund for over a month!

Hi,I hope someone on this thread can help me. I purchased a camera set from Canon's refurbished camera site.  I returned the product using their RMA form and have proof it was delivered to their warehouse.  It has been over a month, and I have yet to...

JN1973 by Apprentice
  • 2854 Views
  • 2 replies
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My LS-6 Solar Powered Pocket Calculator Still Works

Rummaging through my desk looking for my pencil sharpener and stumbled across my LS-6 Pocket Calculator I purchased 40 years ago when I was in Basic Training in Alabama Still works like a charm. Can't believe it. Nothing lasts that long today. Nice J...

Canon Returns and Exchanges Turnaround Time Concern

Recently, I got an EOS Rebel T8i, for Christmas. This camera I was gifted was defective, as though the screen didn’t work. I contacted Canon support and got my RMA number. I then requested an exchange. I sent this camera back on December 29, 2022 (12...

Casswm by Contributor
  • 3378 Views
  • 2 replies
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Spotlight: Accepted Solution

  We are delighted to recognize and reward @jaewoosong for contributing a response that resulted in an Accepted Solution! We'd also like to thank the original topic author for asking the community for help and acknowledging the post as solved:  Solv...

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arountree by Administrator
  • 7787 Views
  • 3 replies
  • 2 likes

Congratulations, You Ranked Up!

  @shadowsports Thank you for contributing to the Canon Community & congratulations on ranking up to a VIP! Community members, learn more about ranking up by clicking on the following link.    

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arountree by Administrator
  • 1284 Views
  • 0 replies
  • 4 likes

EOS M200 Orderes Cancelled TWICE

I ordered an EOS M200 at 1:27AM on Dec 30, 2022, but I received an email saying my order was cancelled at 10:12AM. I checked my bank account, and there is a pending transaction. Then I called the customer support asking why my order got cancelled, bu...

ericy1 by Apprentice
  • 2434 Views
  • 4 replies
  • 0 likes

EOS R6 Mark II Order Cancellation

Hello I'm new to purchasing my own gear! I preordered my Canon R6 Mark ii. It was processed. I received an email that it was shipped. Then my order was cancelled 6 hours later. Has anyone else had this experience? The charge is still holding on my ba...

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