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imageFORMULA P-215II - Paper Jam / Cover Open Error

I keep getting a Paper Jam / Cover Open error on my P-215ii scanner.  I have cleaned everything very well and inspected the rollers/wear items.  Nothing looks bad or damaged. Are there any known problems to cause these errors?  Thanks in advance.

st0430 by Apprentice
  • 1090 Views
  • 1 replies
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Canoscan LIDE 210 light not working in Windows 10

Canoscan Lide 210 works fine on WIndows 8, but when I connect to a Windows 10 PC it does everything except trigger the light when scanning so I end up with an all black print. (putting it back on W8 all good again).  Does this for PDF, photo's etcHav...

Debian printing

Has anyone found a version of the linux driver that works for debian 10 based distros?  I've tried 3.6, 3.7, 5.0 and 5,2 all without any luck. The 3.x versions will print a test page correctly, but sending a PDF will result in a fully black image.  T...

Print Studio Pro mac osx 10.15 Catalina error

macosx 10.15Canon Pro-1000 printerPhotoshop 2019 CC I upgraded to mac osx 10.15 catalina, and now whenever I open the Print Studio Pro plugin in Photoshop CC 2019 it crashes instantly and says "And error has occured... Print Studio Pro will now close...

mzamaites by Apprentice
  • 13698 Views
  • 36 replies
  • 0 likes

Where do I report issues with the support website?

Hey, I filed a support request for a lens under warranty. At the end of the process I end up on a page with a big red "PRINT PDF" button which should give me instructions to send my lens in. When I click the button I land on a white page, with no PDF...

Screenshot 2020-10-14 063257.png
gobry by Apprentice
  • 944 Views
  • 2 replies
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Drivers for CanoScan 8000F

I want to use my old 8000F, but my desktop is running Windows 10 Pro.  Everything I have seen said, there are no drivers for Win 10, curious if anyone found a solution. Thanks again,Larry

AEB (bracketing which camera has the option...)

So in a previous question I asked about bracketing and the option to have 5 shots done instead of 3 shots   My T6i rebel only has a 3 shot option (under-normal and over exposure) which canon dslr has an option where i can choose 3 5 or 7 bracketed sh...

JPOETRY by Apprentice
  • 1555 Views
  • 7 replies
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Better printer test pattern?

Does anyone know of a better printer test pattern that does a thorough nozzle check AND doesn't waste so much ink? The existing test pattern for the printer seems to uselessly waste a ton of ink. Isn't there a more efficient and economical test patte...

Support

Hello,Today I contacted Canon to get help reconnecting my Chromebook to my Canon MG2920 printer wirelessly. I had recently lost connection to this printer.After an online chat, I was called by a tech who sounded like he was in India. After checking t...

amjjoo by Contributor
  • 2110 Views
  • 10 replies
  • 1 likes

Canon CanoScan LiDE 400 - Scanner error code 2 155 33

Hello all!Recently bought a Scanner the other day but I am encountering an error regarding the communication with the scanner. It appears that my computer fails to create a communication with the scanner even though I have made a clean install of the...

glizer by Apprentice
  • 1473 Views
  • 1 replies
  • 0 likes

LiDe 400 will not turn on

Hello, I received the Canon LiDE 400 today, followed the instalation instructions starting with unlocking the scanner and it was successfuly completed.That is as far as the machine will go. Using both the IJ Scan Utility or one of the quick buttons o...

Ron120 by Apprentice
  • 2334 Views
  • 1 replies
  • 0 likes
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