While registering for an account online (on 10-8-22) so I could install my new Pixma G6020 printer, I used the QR code to start installation, was asked to register for an account. I entered the information (name, email...), then on the next screen I...
Hello there! I want to find the next item Prism Lcd Assy (DY5-2648-000) And can someone deliver it to Russia
When I contacted Canon via the website about a technical issue regarding our printer, I was referred on to a company by the name of Tek-Wire. The person I talked to made me very nervous. Has anyone else experienced this? Is Tek-Wire a legitimate t...
I'm looking for a model with a document feeder that also has a tray that automatically extends. (My TS6320 has the tray feature but not the document feeder)
The online registration page does not record a date of purchase resulting in a failed registration process. The site allows for completion of all other information but goes back to an incomplete date and prevents completion. Any solutions out there...
I get access denied on most pages
Hi, I am looking to purchase a printer but I can not see what one I need. I need to print using a custom size of 130mmx70mm – it will always be this size and it needs to colour. Importantly it will need boarderless printing functionality. Can you rec...
When trying to complete the on boarding process on the Photographer Matching Service site after completing a few of the questions I get a triangle with an explanation point. When refreshing the page I have to start at the beginning again and the step...
Every time I start up the site, I have 25 notifications, when I don't have 25 notifications. Anyone else seeing that?
So I am able to log in to my profile on the shop.canon store temporarily. Once I log in and then search for a product or something, for example I am trying to buy the Extender RFx2. I log in, I search for it, click on it, then add to the cart, once I...
I logged on to my account today (9/7/2019 and noticed all my registered products are gone. I called the help/support line and they were just as amazed and said it will take 24-48 Biz hours to research. Has anyone else run into this issue? ThanksSn...
I recently changed the two-color ribbon on my calculator. I don't know what I did in the process but the calculator insists on printing the number 8 as an additional digit at the right margin of the printout.
Hi,I purchased the technical support online, like they suggested. I called the number, and when you ask for technical support, it routes you to a message that says to "go buy technical support online. Bye" Help! I don't want to have to challenge th...
Who do I contact to change the serial number for my Canon Carepak? I emailed support two times with no answer.Thanks,Robert
Who can I contact regarding disputed late fees? We have submitted a written complaint & have put in a calls, but have gotten no response. These late fees date back to Jan of this year & have continued until present. The invoices never stated ther...
