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Bogus "Canon" Email?

Davoud
Frequent Contributor

Did anyone else receive what appears to be a bogus email from "no-reply@notice.ihub.image.canon"?

 

"Thank you for using Digital Photo Professional (DPP).
We would like to inform you that important information regarding “higher-performance noise reduction processing using network service [Canon Cloud Imaging] (only EOS -1D X Mark III RAW still images are supported)".

[Phenomenon]
When you try “Sign in with your email”, you might not be available for this service.

[Workaround]
Please sign in using "Google/Facebook/Apple/Twitter/LINE" with the same e-mail address as Canon ID.

Since your Canon ID * account has been maintained, you can continue to use other Canon services that support Canon ID.
*Canon ID is a personal account used to access Canon websites, services, and apps, and to configure Canon cameras and printers.

[Notes]
Please do not reply to this e-mail directly, as this address is used only for Canon to send e-mails to our customers"

 

*****

 

Bad syntax, incomplete sentence, bad punctuation, no Canon graphics... Yet it doesn't contain any links or make it clear what the sender expects. The meaning of "...sign in using "Google/Facebook/Apple/Twitter/LINE" is unknown to me.

6 REPLIES 6

Peter
Respected Contributor
Got it to two of my emails that I have used at image.canon


@Davoud wrote:

Did anyone else receive what appears to be a bogus email from "no-reply@notice.ihub.image.canon"?

 

"Thank you for using Digital Photo Professional (DPP).
We would like to inform you that important information regarding “higher-performance noise reduction processing using network service [Canon Cloud Imaging] (only EOS -1D X Mark III RAW still images are supported)".

[Phenomenon]
When you try “Sign in with your email”, you might not be available for this service.

[Workaround]
Please sign in using "Google/Facebook/Apple/Twitter/LINE" with the same e-mail address as Canon ID.

Since your Canon ID * account has been maintained, you can continue to use other Canon services that support Canon ID.
*Canon ID is a personal account used to access Canon websites, services, and apps, and to configure Canon cameras and printers.

[Notes]
Please do not reply to this e-mail directly, as this address is used only for Canon to send e-mails to our customers"

 

*****

 

Bad syntax, incomplete sentence, bad punctuation, no Canon graphics... Yet it doesn't contain any links or make it clear what the sender expects. The meaning of "...sign in using "Google/Facebook/Apple/Twitter/LINE" is unknown to me.


I did. I do not think it is bogus.

 

If you don't have a 1D X Mark III you can't use the cloud processing, but if you select Cloud->Log in in DPP4 you get thsi popup:

 

Screenshot 2021-07-12 195413.jpg

 

I was still able to log in just using my email, so I didn't have to revert to one of the other processes.

 

 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, MX472, LR Classic

Davoud
Frequent Contributor

Ah, so. Thanks.

t told me I am "NOT AUTHORIZED" to sign into the Cannon Forum.  But Im here!

Something HINKY is going on.  I couldnt sign in on the email I got to get here, but when I clicked on the MESSAGE, it tooke me here, already signed in. 

WEIRD!

If anybody KNOWS WHAT THE HECK IS GOING ON, Id Appreciate a reply with some kind answers?

johnrmoyer
Frequent Contributor
My first guess is that it is a time zone problem with cookie expiration times. That is where I would look first if it were my code.
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https://www.rsok.com/~jrm/

fatcat
Super Contributor

Ive had that happen a few times (when I put a cantankerous response) and thought they banned me.  Which would have been stupid b.c I didnt say anything bad or against the rules of posting.

 

I think its just a glitch they cant reproduce to fix.  Ive been able to sign in from the email too.  But sometimes I need to fiddle around to find a way in. 

 

Its MOSTLY just b.c the MODERATORS DONT DO A VERY GOOD JOB on this site at ALL.  They dont monitor or comment on photos (unless its obviously a professional) who doesnt NEED the critique (and fill their egos even more)

The ones who need OBVIOUS help they are DEAD SILENT.  I think they need a MASSIVE RE-DO of this site for it to be of value for everyone who wants to be in a community of ppl who KNOW what to say.  Offer HELP to those who need it.  TIPS and TRICKS etc.  But they dont.  

I doubt they even check thier threads.\

 

Ive had the "NOT AUTHORIZED" when trying to sign in here too, just to see the email that was posted!  I would give this site a 1 star out of 5.  Its as if they could care less if they sell more equipment or not.  Missed opportunity to help inspire new photographers and old.