There is no way to complete my product registration, or re-register after Canon LOST my phone number
and continues to reject my PASSWORD even after completing the Password Reset to my email. This is
awfully shoddy programming for a big-name company. In order to contact them directly, what hoops do I have
to jump through??
If I needed help with a product, I'd be out of luck.
Same problem here.
And the verify email process if a new user name is created also doesn't work.
I managed to find my old email and log on, otherwise there is no way to contact the moderators to inform them of a problem.
If you are unable to use or reset your password, I would suggest trying to clear the cookies in your web browser or to try a different web browser to see if it works from there. If you are still having problems with your Canon account information and are unable to call in for support, you can contact our sales team at 1-800-385-2155. They can assist with any Canon account issues.
12/05/2023: New firmware updates are available.
09/26/2023: New firmware updates are available.
08/18/2023: Canon EOS R5 C training series is released.
07/31/2023: New firmware updates are available.
05/18/2023: New firmware updates are available.
03/30/2023: New firmware updates are available.