Dear Support Team, I am writing to report an intermittent issue with my Canon EOS R8. The camera shuts down unexpectedly during use while taking still photos (no video), under ambient temperature conditions below 28°C (82°F). After shutting down, the...
Hi All need your advice I just bought new canon r6 mark 2 and I just notice thst I have red dot on the lcd screen when camera is turned on but without lens, this red dot doesn t apear on photos or in meniu just only in case that I mentioned.
Hello R6 Mark II owners, I just updated my R6 Mark II with the latest firmware eosr62-v170 ver. 1.7.0 75.77mb that was posted yesterday 5-13-2026, and want to remind all that updating your "Canon Camera's firmware" is one of the easiest ways to to m...
I tried to factory reset my canon and update the firmware but since I bought the camera (about a year ago) everything is fine besides this constant message I get especially when reviewing the images ""MODE: Movie <--> still switching (I am not switch...
Just purchased the R 7 and trying to set top custom functions as I have set up for all my other Canon Cameras. I have always used the AF Point selection button ( number 7 in the manual) to immediately be able to scroll through the point selection opt...
For some reason, I have lost the feature allowing me to zoom in when using Live View to get precise focus. When I press the "magnifier" button, I get a message that says magnification cannot be used when the camera is in Face Tracking AF mode. Howev...
Greetings, Canon has begun to implement a new [optional] security feature. This is being introduced with new firmware. This password protection is to meet new European Union regulations under the Radio Equipment Directive. The rollout is staggered....
Hi there, a beginner’s question - coming from an R8, I often shoot in Av mode, and when making aperture changes, the exposure meter in the evf moves accordingly - this is not the case with my new R6 MKii - on the lcd vf, It moves as it should- is the...
Hello everyone, I just finished updating my R5 Mark II with the new firmware that was posted 5-13-2026. As always, it was easy peasy lemon squeezy. The new firmware eosr52-v130, version 1.3.0 251.76 mb will improve your R5 Mark II's autofocus, sta...
My photos are tilting to the left when I try to take a portrait picture. I line up the photo in the lens before I shoot the photo but when I go to edit photos I see that they are all tilting to the left. Could this be a. Issue with my lens or the cam...
Hello EOS90D here across the pond. I was recently advised to try turning off lens aberration in some situations. I have to admit to not knowing anything about this feature, so had a go, nervously digging into the inner workings of my camera. It's al...
Hi, I have a Canon R7 and R5 paired with Rf100-500mm and Rf70-200mm usmz, and I am struggling at getting good captures. I shoot wildlife and used to shoot with the Canon 6d mkii and Tamron 150-600mm g2, and produced very good (not professional grade ...
Hi all, I usually shoot electronic shutter, just because it's easy, fast and quiet. I didn't realise there is a difference in dynamic range between the different shutter modes. Obviously I understand rolling shutter and vibration, but I'd like to ask...
I've been using my R6 for a while and I usually write RAW to both SD cards. Recently, I decided to try writing Raw to Card 1 and JPG to Card 2. R6 strangely malfunctioned and 31 photographs in Card 1 were saved as JPG instead of Raw. All photographs ...
