Desktop Inkjet Printers
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Ink cartridge drying out

My canon x490 ink cartridge keeps running low of ink within a weeks time. What is causing this and what can I do, I'd hate to have to buy a different printer but I can't afford to buy ink every week. It use to last at least a month.

sstevens by Apprentice
  • 1939 Views
  • 1 replies
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Selphy CP760

I'm having trouble with my Selphy CP760. I purchased new Cannon ink cartrides but when I try to print its telling me the ink cartridge is empty to intsall new cartridge? The cartrides are brand new!  Is there a way I can fix this? 

Can't find Scanner Navigator

I have a printer/scanner, I believe the model is MG 2120. I have absolutely no clue where to find the scanner program, and searching the internet leads me to "MP Navigator" but I can't find a download for it other than on canon's Thailand website?? I...

MX 920 printer is slow!!!

I just bought a MX920. Everytime i wanna print something, I have to wait for the machine to startup, literally a minute. Sounds like it's cleaning the cartridge. Every time? and it takes a long time. Is that a way i can disable that?

benc2020 by Apprentice
  • 9515 Views
  • 4 replies
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TS5060 wont print

TS5060 wont print, says it is offline and it is not,the install page says XP is compatible but is it? all help pages give hints but nothing works, like removing off line tick, on one attempted driver install said not compatible with my OS. It did wor...

FMurtz by Contributor
  • 2857 Views
  • 4 replies
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PDF Files in Image Garden

I have a Pixma MX926 and I can't seem to get Image Garden to save PDF files on my Mac using high Sierra OS 10.13.6. I can read the file in Image Garden but can't save it as a readable file Can anyone help please Regards dennisl 

dennisl by Apprentice
  • 1783 Views
  • 1 replies
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Pixma MX340 Color

Having a problem when printing. Pixma MX340: My prints are coming out part black and part blue when using either PC Windows 10 or the Android App. I have tried just about everything I have read and think of to fix the problem. Any suggestions that I ...

soflo61 by Apprentice
  • 1705 Views
  • 1 replies
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Information Acquisition Error

I have tried to install the downloaded drivers for Canon MG2440 Pixma But soon as it start its stop with a pop up error: Information Acquisition Error"Failed to aquireinformation on the driver and softwear........" I have logged in as Aministrator an...

Sabre007 by Apprentice
  • 2609 Views
  • 2 replies
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Can't 2-sided print on MX922

I need to be able to full-duplex print on my printer from my Android.  I just purchased a MX922.   The last screenshot shown at https://support.usa.canon.com/kb/index?page=content&id=ART162560 seems to support that this ought to be possible, which is...

cubislo by Apprentice
  • 3376 Views
  • 1 replies
  • 0 likes

MG3022

So it says theres a paper Jam and i Have never used this printer before, its new and its not working. I received it as a gift and this does not make sence.

Thooraax by Apprentice
  • 1815 Views
  • 1 replies
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Getting started

New to the community? Here's some information to help you get acquainted:

Announcements
09/19/2022: New firmware version 1.0.4.1 is available for EOS C70
08/31/2022: New firmware version 1.1.1 is available forRF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!