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Printer will not print AOL emails

tae111
Contributor

I have a MG7720 printer on my Windows 10 desktop that will not print AOL emails. The printer works fine and will print any other documents and photos on my computer. When I attempt to print an email it goes to the preview page and the preview never loads. I have run the Canon troubleshooter as well as the Windows printer troubleshooter and they both say everything is fine. Any suggestions on how to fix this?

1 REPLY 1

tae111
Contributor

OK so I found out if I open AOL Mail in the Edge browser it will print. If I open AOL Mail in Chrome it will not. Very strange!

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