07-27-2021 02:07 PM
I have a MG7720 printer on my Windows 10 desktop that will not print AOL emails. The printer works fine and will print any other documents and photos on my computer. When I attempt to print an email it goes to the preview page and the preview never loads. I have run the Canon troubleshooter as well as the Windows printer troubleshooter and they both say everything is fine. Any suggestions on how to fix this?
07-27-2021 06:16 PM
OK so I found out if I open AOL Mail in the Edge browser it will print. If I open AOL Mail in Chrome it will not. Very strange!
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.