Desktop Inkjet Printers
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Support Code 1411 An Ink tank cannot be recognized

I am receiving an error message "Support Code 1411 An Ink tank cannot be recognized' The cyan tank had been working fine until I received this message. I replace the ink tank with a new one but still get this message. The problem persists when I remo...

kafka by Contributor
  • 3 replies

Resolved! scanned documents whited out

Recently my scanned documents come out overexposed - whited out - so that they image is so faint it can't be read.  It has this appearance  before printing - it's saved this way but appears washed out in the initial window before I save it.  The prin...

Canon Ivy mini photo printer

Can someone please help me find the answer to why my brand new Ivy mini printer is suddenly no longer working? I purchased it from Best Buy on Sept 1st, its worked great with zero problems up until today. Now, the white light just blinks and never pr...

J_parlo by Apprentice
  • 2 replies

Pixma 922 printing white band on photos

Suddenly, out of the blue, my Pixma 922 printer started printing a white band across the top of my photos despite the setting on all photos being set to borderless and the preview showing no band or othe anomaly. I can't determine what the. problem i...

B200 Error and Now Printing Blue Lines

So my MP560 was working fine and dandy until a few days ago. I suddenly got a B200 error that I somehow managed to fix by opening and closing the cover. I was then able to print B&W pages without issue.  However, today, I tried to print some color pa...

IJ Scan Utility for Mac Catalina Not Working

I had no trouble using the IJ Scan Utility for Mac Catalina (10.15.6) but now receive this error message on both my iMac and MacBook Pro:  None of these things apply. The scanner IS turned ON. I'm able to both print and scan on it wirelessly using th...

Screen Shot 2020-09-09 at 8.28.41 PM.png

PIXMA MG2522 set up issue

I have just purchased a Canon Pixma MG2522 printer/copier/scanner from Walmart. I am attempting to set it up. I am getting an orange alarm light whenever I turn it on. I am finding very limited reset information online. I have tried to set it up and ...

MG3022 Registration ID

For the love of God, can someone tell me where to find this number?  I've spent all day trying to find information that would lead me to an answer.  Everything Ive tried has either taken me in loops or gives me instructions that do not apply (such as...

Pixma MG5720 print issues

Hey, I'm having some weird issues with my MG5720. First, I want to say that I LOVE this printer, I really don't want to replace it unless I absolutely have to. That said, a while back I got an issue about there being a paper jam. I finally got that c...

B&W.png Test Pattern.png

error code 1250 on Pixma TR 8520

Just bought a Pixma TR 8520 and in setting it up kept getting an error code 1250 paper output tray not extended despite me extending multiple times.  I can't print anything from either paper tray without triggering this error code and I can't figure ...

Getting started

New to the community? Here's some information to help you get acquainted:

01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
12/07/2022: New firmware version 1.7.0 is available for EOS R6
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.