03-03-2025 02:50 PM
I went to print something today and the roller started making a loud noise and it won't feed the paper through. I've already checked for debris and gone through the steps to clean it. I looked at the roller and it seems to be crooked. So when it tried to pull in the paper, it just grinds against it. What do I do? I bought the printer around Black Friday last year. Is there a fix for it or can Canon fix it for me? It should still be under warranty.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.