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12-21-2022
01:50 AM
- last edited on
12-21-2022
08:19 AM
by
Danny
My printer paint tank is full but not using red color anymore. I used maintenance tolls on it and everything what I found on menu included deep cleaning but nothing changed. Whats going on
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12-23-2022 02:12 PM
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12-23-2022 01:47 PM
Hi,
If the printer is in it's 1 year warranty, I recommend reaching out to Canon support for your warranty options. You will need to register your Canon gear HERE to access additional support options.
If the printer is out of warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.
If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
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12-23-2022 02:12 PM
I fixed with “inkflush” option in maintenance menu on printer.
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