Greetings,
Thank you for the description of the issue. Can you tell us what the printer is connected to and how? Also what operating system (version and build) you are using the printer with?
~Rick
Bay Area - CA
~R5 C (1.1.2.1), ~R50v (1.2.0) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, ~RF 200-800 +RF 1.4x TC, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve Studio ~ImageClass MF644Cdw/MF656Cdw ~Pixel 10 ~CarePaks Are Worth It
