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PIXMA MX922 Doesn't Work Since Latest iMac Upgrade

djk53
Contributor

My printer (mx922) does not work since the latest upgrade on my iMac.  I got the following message when I check on the printer icon: "The developer of this app needs to update it to work with this version of macOS. Contact the developer for more information."  I did call apple support, but they referred me to Cannon.

Any help would be appreciated.

Thank you

4 REPLIES 4

ArthurJ
Product Expert
Product Expert

Hi,

So we can best assist you, please let us know what version of MacOS you computer is running. 

We look forward to your reply. 

MAC (OS) Version 12.3

Thank you

shadowsports
Legend
Legend

Greetings,

The MX922 is supported under OS Monterey

Canon Support for PIXMA MX920/MX922 | Canon U.S.A., Inc.

I would suggest that you remove the printer from Apple Menu > System Settings > Printers and Scanners.  Then uninstall your old (incompatible) printers drivers.  Restart your Mac and install the new drivers for Monterey available from the link I provided above.

shadowsports_0-1671672465959.png

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

Thank you.  I will try this.

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