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PIXMA G7020 - not printing Cyan color

sajjanj
Contributor

Tried cleaning & deep-cleaning several times, but that didn't help. Tank has ink about 75%. Many conversations here seem to indicate that G7020 is generally a printer with a bad design, but how do I solve this problem? 

5 REPLIES 5

DerrickL
Whiz
Whiz

You should perform an ink flush.

https://support.usa.canon.com/kb/s/article/ART175773

Would it be okay to perform the ink flush on a specific color; CYAN here? 

Looks like I can do BLK + Colors or just Colors, but I can't pick a specific color. 😞 My CYAN ink level is slightly low, so I can't do the ink-flush just yet. I'll update after my ink-flush in a few days.

Is it possible your Cyan ink level is just too low to print?

lol nope. The ink level is at the 2nd bar from the top. This problem seemed to happen between 200 to 300 pages of printing, so the printer was almost new! I received a message saying I needed ink above the first-bar to perform an Ink-Flush, so ordered some new ink to try that this weekend. Thanks for the help Derrick. Hope the flush helps fix the prolem.

EOS R6 V RF20-50mm F4 L IS USM PZ Lens Kit
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