Desktop Inkjet Printers
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Canon MX490 partial printing

My Canon MX490 ALWAYS has an error that there are other documents waiting.    Then it prints 5-6 partial pages, typically will print a previous completed document and then finaly will give me the one page document I'm trying to print.   So the output...

PIXMA TS6020 Error Code 1030: Paper Jam

Our printer keeps saying it has a paper jam but there is no jam. We have followed the steps many times to clear the jam but there's nothing there. We've tried turning it off and unplugging it but when we turn it on again it reverts back to the error ...

tmckay by Apprentice
  • 3 replies

Resolved! PIXMA TS8120 Paper Jam & Ink Cartridge Problem

printer says paper jam but there is no paper jammed in the machine.Also, when I open the cover of the printer to access the ink cartridges the print head remains stuck to the right side of the printer.  Please help.  This printer has barely been used...

Can't share the printer.

I have two computers in the same room.Both are running Windows 10 and share the same internet connection wirelessly.They are currently sharing one Canon MG2520 printer by moving the one USB cable back and forth.I have already set up the printer as a ...

Alan1129 by Contributor
  • 6 replies

Resolved! Last Canon PIXMA model to support Windows Vista?

I am using a Canon PIXMA MG2520 with Windows Vista SP2. I wanted to use the latest Canon PIXMA — whether wired or wireless (preferably wireless) compatible with my operating system. To that end, I looked for information regarding a purchased Canon PI...

LDDM by Contributor
  • 6 replies

MG3250 printer - issues with the absorbent trays

Please can anyone help?  I’ve got an MG3250 printer and have been getting the error message that the absorbent trays are almost full. I’ve taken them out and cleaned them and then replaced. I continue to get the error message so cleaned them again. I...

Jiim118 by Apprentice
  • 0 replies

Resolved! Printer on and off continuously

Hello,The printer is MX495.I did not us it for a while and today, when I started it, it turns on and off each 5 seconds.All the printer buttons are blocked, including the power button (I cannot turn it off from the power button).While the printer is ...

PIXMA MG2522 Won't Work, Makes Clicking Noise

I have looked at all the comments dating back to 2015, same problem . you are telling people to cut on and off 15 minutes. Nothing is working, making a clicking noise. I have no reason to call the 1800 number, because it will be the same situation . ...

Getting started

New to the community? Here's some information to help you get acquainted:

08/18/2023: Canon EOS R5 C training series is released.

07/31/2023: New firmware updates are available.

CR-N700 - Version 1.2.0

CR-N500 - Version 1.3.0

CR-N300 - Version 1.3.0

CR-X300 - Version 1.1.0

06/30/2023: New firmware version is available for EOS-R5 C

05/31/2023: New firmware updates are available.

EOS R6 Mark II - Version 1.1.2

EOS R6 - Version 1.8.2

EOS R7 - Version 1.3.1

05/18/2023: New firmware updates are available.

EOS Rebel T100 - Version 1.1.0

EOS Rebel T7 - Version 1.2.0

EOS 5D Mark IV - Version 1.4.0

EOS 6D Mark II - Version 1.2.0

PowerShot Elph 360HS - Version

PowerShot SX420 IS - Version

PowerShot 620 HS - Version

PowerShot SX720 HS - Version

PowerShot G1X Mark III - Version

PowerShot G7X Mark II - Version

PowerShot G9X Mark II - Version


04/20/2023: New firmware version 1.4.1 is available for EOS R3

03/30/2023: New firmware updates are available.

EOS R5 - Version 1.8.1

EOS 1DX Mark III- Version 1.7.1

Speedlite EL-1 - Version 1.0.2

03/30/2023: Product Advisory for EF50 F1.2 L USM

03/30/2023: Product Advisory for EOS R10

02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5