Showing results for 
Show  only  | Search instead for 
Did you mean: 

mg2922 got error 5B00 .. I think ink absorber. where can I buy it? can't find


Couldn't find absorber pad. So I am trying to absorb excess ink with paper towel. After I absorb a lot 

I tried to reset (service mode and then reset it, but the printer just shuts down. Please help


Product Expert
Product Expert


Even if you were able to replace the ink absorber, there is a counter that would need to be reset which only service technicians have this tool.

It may be more cost effective to replace the printer compared to repairing it. Ithe printer is in it's 1 year warranty, I recommend reaching out to Canon support for your warranty options. You will need to register your Canon gear HERE to access additional support options.

If the printer is out of warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.

If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.


National Parks Week Sweepstakes style=

Enter for a chance to win!

April 20th-28th