mg2522 wont print bottom of page.

[ArthurJ]

Hi,

So we can best assist you, please let us know what version of Windows or Mac you are running and what you are trying to print. 

If you would assistance in real time, Canon does have a chat team that would be happy to assist you with this issue. Please click HERE and in the chat/ask a question box that appears, ask the chat bot to speak to a live person. Our chat agents are available Monday-Friday 8:00 am to 8:00 pm ET, excluding holidays.

We look forward to hearing from you

[acflesher]

I'm running macOS Sonoma 14.1.2 and am having the same problem. I'm trying to print a return address on a 5x7 envelope and it won't print the "bottom" of the page i.e the last 0.75 inches of the page coming out of the printer upon completion.

[ArthurJ]

Hi,

Do you know if the printer is using the Canon driver or Airprint? If you go to printers and scanners click on your printer and then under name/kind/type check to see if Airprint or Canon is listed for kind. 

We look forward to your reply.