Desktop Inkjet Printers
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Resolved! Canon Pixma MG5020 Not Printing Cyan

Last night [7/3/2022] I did a Nozzle Check and it was good and then 5 minutes later when I tried to print something with color and the Cyan color won't print. I did several Cleanings and 2 Deep Cleanings and still Cyan and Print Head alignment and st...

DKolins_0-1656966709074.png DKolins_3-1656966940958.png
DKolins by Contributor
  • 1 replies

Ink notifications

I have a PIXMA MX922. It used to give me ink status information on my computer screen as a pop up whenever I printed anything. And when I was running low, it would offer me a one button link to the Canon website, to buy the exact ink cartridge I need...

elle72 by Apprentice
  • 2 replies

Pixma MX455

I have just bought an ASUS VivoBook 15 and apparently my printer PIXMA MX455 is not compatible with Windows 11 Any suggestions as to what I can do.  The printer is in excellent condition and should not have to be redundant

PIXMA MX920 ADF Malfunction

My MX920 ADF has stopped feeding documents for copying.  I get the beep when placing the documents in the ADF, but when I hit start I get a message to place the original on the platen.  There is no jam or obstruction and I have cleaned the rollers.  ...

MG7720 Printer

   My printer has an annoying problem. When I print Web content (Text Page), the first 3 letters of a sentence are truncated. This problem doesn't happen with any other printing.

GL100 by Apprentice
  • 4 replies

MG6860 is not printing PGBK black

I have researched quite a number of posts re this problem and have gone through a ream of paper and ink cartridges by doing cleaning, deep cleaning and nozzle checks - Including going through 2 PGBK cartidges. Here's the thing ... The printer is not ...

Wayne54 by Apprentice
  • 2 replies

MX922 won't power on

Hello,My PIXMA MX922 won't power on. It was working fine one day, and the next there were no lights, sounds, nothing. It appears to have completely died. I tried the Canon troubleshooting steps below, but nothing appears to work. The serial number is...

MX472 having the reboot issue

Hi, my Pixma MX472 is having the same reboot-loop issue people have described for other Pixma models.  I'd like Canon to post a firmware update that can be used with this model.  Thanks!  

Canon MG5350 printing blank pages.

Hello,My MG5350 printer is printing blank pages when hooked to a computer. I've tried on several computers, with several OSes (Win10, Win7, Linux Mint), but to no avail.When hooked to a camera, it works correctly, so the printer seems in working orde...

ADF scanner TR8622 only scans 7" of 8.5"x11"

Scanning from platen works fine, but a scan through ADF chops off a bit more than 1 inch of the original item (that is, the scanned image is too narrow.)  Since platen works fine, seems it must be a software setting.  Thought I tried every setting ad...

Top feeder not loading paper

I have a canon G4210 that has a top loader for making copies and scanning documents but when I load my documents on the top loader and hit copy the printer displays a message telling me to "place the document on the platen" I have no idea how to fix ...

MG6620 WP Font & lines print smudges

Documents that include text and tables are being printed with some of the fonts shown as bold (looks like some were printed over the same font), some showing slight double borders around the font, and just an overall, noticeably, low-quality look. Th...

TomSK1 by Apprentice
  • 1 replies
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New to the community? Here's some information to help you get acquainted:

08/18/2023: Canon EOS R5 C training series is released.

07/31/2023: New firmware updates are available.

CR-N700 - Version 1.2.0

CR-N500 - Version 1.3.0

CR-N300 - Version 1.3.0

CR-X300 - Version 1.1.0

06/30/2023: New firmware version is available for EOS-R5 C

05/31/2023: New firmware updates are available.

EOS R6 Mark II - Version 1.1.2

EOS R6 - Version 1.8.2

EOS R7 - Version 1.3.1

05/18/2023: New firmware updates are available.

EOS Rebel T100 - Version 1.1.0

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EOS 5D Mark IV - Version 1.4.0

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PowerShot Elph 360HS - Version

PowerShot SX420 IS - Version

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PowerShot SX720 HS - Version

PowerShot G1X Mark III - Version

PowerShot G7X Mark II - Version

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04/20/2023: New firmware version 1.4.1 is available for EOS R3

03/30/2023: New firmware updates are available.

EOS R5 - Version 1.8.1

EOS 1DX Mark III- Version 1.7.1

Speedlite EL-1 - Version 1.0.2

03/30/2023: Product Advisory for EF50 F1.2 L USM

03/30/2023: Product Advisory for EOS R10

02/24/2023: We've updated Share Your Photos

2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5