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PIXMA TR4522 PDF files print with black background

chackokunjumon
Apprentice

PDF files print with black background, white letters. canon pixma TR4522 - Macbook air used

3 REPLIES 3

Stephen
Moderator
Moderator

Hello!
So that the Community can help you better, we will need to know more information:
• Do you see any error messages?
• Which version of the macOS are you using?
• How do you connect to your printer (USB or WiFi)?

Any other details you'd like to give will only help the Community better understand your issue.

If you're in the United States, and this is an urgent support need, please click HERE to visit your My Canon Account to discover your personalized support options.

If you're outside the USA, please click HERE to find support options in your country.

Thanks, and have a great day!

There is no error messages while printing. Preview shows as normal print. But final printout will be a black wet page use all black ink.  Several occasions I stopped printing when I noticed it is printing black page.  Macbook Air used.  Connected with USB.  MacOS Sonoma Version 14.2.1

 

Hi,

Does this happen with all text print or just PDF files? Have you tried saving the PDF file directly on your computer and then try printing? 

We look forward to your reply. 

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