imagePROGRAF PRO-310 color management, oranges, browns and sometimes yellow are blown out

[chartsbc54]

I have a Canon PRO-310 ink jet printer.  

As background, I convert my color photos to black and white and then with the paint brush tool, I cut through the black and white layer revealing the original color on the color layer and creating a color image on a black and white field.  

All colors print accurately except the oranges, browns and sometimes yellow. They are blown out, overly contrasty with burned out detail. I’ve tried different ICC profiles provided by Canon, have used both Perceptual and Relative Colorimetric and Photoshop/Printer Manages Color and have cleaned the nozzles. 

Thoughts? 

[Patrick]

Hi chartsbc54,

Please contact one of Canon's Technical Support Representatives for assistance with resolving the color issue you are experiencing with your imagePROGRAF PRO-310. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your imagePROGRAF PRO-310 and then click on the Product Support button to access support.

Did this answer your question? If so, please click the Accept as Solution button below so that others may find the answer as well.