05-28-2022 05:27 PM
Canon Pixma MX490 powers on and goes through initialization, then powers back off. Keeps repeating the process as long as it's plugged in. Buttons are non-responsive.
Solved! Go to Solution.
05-31-2022 10:32 PM
Here is the fix
05-31-2022 10:33 PM
Which Twitter account did you post to? I was searching to do the same.
05-31-2022 10:37 PM
This is what fixed my printer. Post it on Twitter
05-31-2022 10:45 PM - edited 05-31-2022 10:46 PM
This is not a fix. It is a workaround to solve the problem Canon caused. Less than 5% of people owning these printers are capable of implementing this 'fix'
05-31-2022 10:51 PM
Almost midnight and printer is still not working. Beyond upset, it’s clearly not the machine itself fault if we are all having the same issue. Printer has been working fine for years and was working just a few days ago. Very upsetting that canon refuses to fix this problem and just tell us to “buy a new printer” when this is something fixable. Not only do the machine themselves work but this contributes to the ever growing electric waste. In our culture the first solution to our problems shouldn’t be to just buy a new machine, especially when the problem seems to be an easy fix on canons end. If canon does not fix this problem I definitely know what brand I won’t be buying.
05-31-2022 10:54 PM
No Arthur this is not a solution
05-31-2022 10:55 PM
This seems false as the likely hood of all our machines breaking at the exact same time seems slim
05-31-2022 10:56 PM
05-31-2022 10:59 PM
Feel the same way!
05-31-2022 11:00 PM
How do we block it from internet access
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
01/27/2025: New firmware updates are available.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
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