Canon Pixma MX490 powers on and goes through initialization, then powers back off. Keeps repeating the process as long as it's plugged in. Buttons are non-responsive.
06-03-202205:52 PM - last edited on 06-07-202202:03 PM by Danny
Your satisfaction is important to us, and we apologize for any inconvenience you may be experiencing. A firmware update is available to fully resolve this issue. You can download the firmware update and find easy installation instructions at canon.us/power.
I wonder if this work around will stop the printer from looking for future updates, and thus a potential fix if Canon even bothers. It aggravates me because Canon has always been my go to for printers, but this means I will never buy Canon again.
In this case, instead of selecting manual DNS, activate the automatic DNS option, as it will receive the settings from your router/modem. But I suggest keeping an eye on the Canon forum to see if they have issued any official patch notes before doing so.
Thank you so much! Your advice worked for me and I've posted it as a reply to a few others' who may not have had the patience to read this far down into the thread. Much appreciated!
I entered a fake IP address as well but I'm not sure tech savvy when it comes to IP addresses. Does it matter if it's fake or did we just give someone else out there in the world access to our Internet system because that IP address is out there somewhere and "their address". Super worried but I use this personal printer for my home business as well and NEEDED to get things done right now.
