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Pixma MX490 Keeps Cycling

elstx61
Contributor

Canon Pixma MX490 powers on and goes through initialization, then powers back off.  Keeps repeating the process as long as it's plugged in.  Buttons are non-responsive.

354 REPLIES 354

Yes like I have no idea what any of that means 

I have no idea how to do that though 

xmt3000
Apprentice

Having same issue.  Glad to see I'm in good company, but frustrated that there's still not a fix from Canon.   Just ordered 2 new cartridges.  Looks like I'll be returning them and getting a new non-Canon printer if this isn't resolved shortly.

@twister65 is my Twitter account. Already found two others on Twitter with the same issue and no response yet from Canon. 

mariuszjj
Contributor

when the Wi-fi is off then it powers on and goes through - but did not have success with the usb connection either

 

mariuszjj
Contributor

Well i had that issue 3 days ago - tuned it off thinking the printer was busted -  it printed out stuff once and went back to the stupid poser cycle over and over again - it seems its a firmware issue - gonna see if it will work via usb  - just got new inks - this is so stupid 

whe the Wi-fi is off the it goes through but not sure if it will print tho 

 

Thank you! This worked for me as well.

Question:  If Canon issues a update to correct this issue, how do we undo your "fix" (go back to the settings prior to implementing your "fix")?

mariuszjj
Contributor

the Printer works fine on USB connection - hooked up straight to the computer - the wirelesses part of the Firmware is screwed up it seems -  been using the printer for few years and it was fine  - always hooked up to Wi-fi, my kid needed to print paper for his homework and the printer started power-cycling again -  looked at the posts above and  disabled the wirelesses downloaded the original drivers installed - and hooked up via usb and it works - BUT as soon as the Wi-FI is back on it goes all crazy again - is there a way to reset the wi-fi connection ?  or disable ?   don't want to buy another printer after spending so much on 2 sets of brand new XL inks

thats manual setup on the printer itself?

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