Pixma MX490 Keeps Cycling

[elstx61]

Canon Pixma MX490 powers on and goes through initialization, then powers back off.  Keeps repeating the process as long as it's plugged in.  Buttons are non-responsive.

[elstx61]

I've updated my printer's firmware.  I've followed the steps listed.  It looks good until I send the first document to print - then it starts the loop all over again.  This is the most disappointing experience I've ever had with Canon.  I'm at the point of giving up and purchasing another printer, which won't be a Canon.  Do better Canon.

[bags]

This doesn't work. You are still working under the policy that Non-Non-Canon inks will brick your printers. Dirty pool, Canon. Dirty, dirty pool.

[graumli]

Okay, updating the firmware aside, did you try this: go to the SETUP MENU is on the printer. In order to get the printer to stay on to access the menu you must disconnect your wifi so the printer doesn't continue to interface with it. Once the wifi is off/disconnected, turn the printer ON. It will go thru the usual cycling and stay on. Slide the menu options until you see SETUP MENU. Then follow Web service setup > DNS server setup > Manual setup. The IP/DNS number will appear. I changed the last few numbers from 001 to 101 on my printer. Once changed, press OK. Select the 'No' option and press OK. Turn on your wifi again. Your printer should automatically "find" and connect to your wifi and function normally. Hope this helps

[elstx61]

I did all those steps.  It appears like it works until you actually send something to print, then it starts recycling again.

[graumli]

Wow, I'm sorry to learn that you're still having an issue. This solution worked for me and I never updated the firmware yet. 😞