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Resolved! EOS 5D Mark IV Can't import 4k videos over 20 seconds to PC

Camera: Canon 5D IVHello, I have recently started recording in 4K (4096x2160 - 29.97 fps - MOV) I noticed that I can't import it to my PC when the videos get longer, 20 sec videos work fine. But anything above that it just won't show up when I try to...

MajaT by Apprentice
  • 3825 Views
  • 3 replies
  • 0 likes

Resolved! One file crashing DPP

I have used DPP for a long time, my last version was 4.7.21.0Yesterday it crashed every time I selected one folder.  Other folders were OK.I tried unsuccessfully to update so uninstalled and imstalled 4.3.31.0 because I still had the installation fil...

Lundavra by Enthusiast
  • 1908 Views
  • 3 replies
  • 0 likes

CR2 File Conversion

Hello Everyone:I'm having trouble converting CR2 image files to images.  And once I can convert the files, how do I not lose image quality?Thanks in advance. 

Sdk for Powershot SX540 HS

Hi everyone, I would like to know if there is some available SDK for communicating with this camera model. I have been reading about it and I think that this model is not supported by the EDSDK. I'm I right? If that is the case, is there some other o...

amunoz by Apprentice
  • 1124 Views
  • 2 replies
  • 0 likes

Dpp4.exe won't run

I need some help.  I downloaded files direct from canon support ....extracted/installed Dpp4 but it will not execute 14.16.11.0.  All other files I downloaded work fine (Picture Style Editor, EOS registration, webcam), however, upon selecting to run ...

dstall by Contributor
  • 3323 Views
  • 11 replies
  • 0 likes

Need to find out link for Canon t3i utility

Hi! I have a t3i, but lost the cds and I had to change my laptop... I have to find a link to download the utility for the model... I went to the Canon website but the camera model is old... Someone help me please? 

Resolved! Use of Chromebook to process Canon .CR3 Raw files

I am thinking of trading in my Windows laptop for a Chromebook.  Currently I am using DPP4 to process Raw files, but it will not work in a Chromebook.  I read that you can access Adobe Photoshop Express online, but the documentation I found lists sup...

Camera Wi-Fi showing no internet

Help!! I can’t connect my iphone or my iPad to my camera! I’ve never had a problem connecting to my camera wifi before, but it shows no internet connection when I click on my camera. I have a Canon Mark 2. 

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Ystack by Apprentice
  • 11793 Views
  • 3 replies
  • 1 likes

Where to find Canon 7D EOS software full download?

New computer, no CD driver, Canon software is on a CD.Where do I find the original software that was on the CD for download? All I am finding are updates, not the full, and the computerized chat window is useless.Thanks in advance.

Salt by Apprentice
  • 5045 Views
  • 7 replies
  • 0 likes

Cinema RAW Development won't open folders

Cinema RAW Development won't open any bottom level folders so obviously I cannot even see the RAW or RAW light files. It will tunnel down to folders containing files but go no farther. I have a Canon R3 and an R5. I am running a 2021 16" MacBook pro ...

Resolved! EOS Rebel SL2 Camera Connect App not working with bluetooth

the first time I tried to connect my camera (Rebel SL2) with bluetooth to the camera connect app via bluetooth to my phone (android) worked perfectly, so it is so absolutely frustrating that after turning the camera off a few times, the connection se...

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