Hi,I installed the latest version of EOS Webcam software from Canon USA website, and I purchased the monthly subscription . However when I start my EOS Webcam utility -> My Subscription -> Upgrade -> Login -> Sign in with my email and password in the...
Hi,the software crashed today while trying to close it, after it asked me if I want to save any changes, which I confirmed with 'yes to all'. There came a pop up message that told me something went wrong and then the program closed/crashed.After the ...
Hi,I have purchased a new Samsung 22 ultra, downloaded the cannon connect, and am now struggling to connect to my camera.I have tried on other devices also. The camera and phone connect, but when it gets to the stage of accessing the photos the two d...
The folder list in my DPP4 (v. 4.17.10.0, the latest version) has black text on a dark gray background, making the list practically illegible. Other panels of the DPP4 GUI have white text on the gray background, and are perfectly legible; only the fo...
Every time I shoot with my camera connected to my phone through the Canon Camera Connect app. The live view on my phone lags every 3 seconds. The live view on the camera seems to be working fine; the lag is there only on the live view on my phone. I ...
The latest update of Camera Connect is bad. I lost the chance to do astrophotography last night because i could not see live images on the ipad. Today I figured it out, I had to push the live button on my 90d. No warning of a major change like this.
In earlier versions of Digital Photo Professional prior to the big change in version 4 you could select the RGB tab it is no longer there that I can see.Under editing a Raw image you could select RAW and do you adjustments then select the RGB tab nex...
There does not appear to be any Windows 11 software for my PowerShot SX620 HS camera. I need to transfer images from my camera to my computer. Does anyone know - can I use Windows 10 software?
Currently, the Canon VR plugin for Adobe Premiere (and the VR utility) require a jpg or mp4 that is directly exported from the Canon camera with proprietary meta data written that tells the plugin to automatically do Canons equirectangular projection...
Hello!New member here.I recently purchased a C70 camera. I'm registered on the Canon site, but when I try accessing the download and update page I get the following message: You don't have permission to access "http://www.webprod.usa.canon.com/suppor...
During a cleaning, I lost the Canon installation CD for the EOS 7D camera, without the CD I'm not able to work with the live view of the computer. How can I get the full EOS Utility program for installation and not just the EOS Utility update, for Wi...
Hello I've been having a terrible time getting Camera Connect to work with my M50 and Moto G9 Play phone.I can use Bluetooth for some basic functions, but geotagging is not working, even though the photos do show the little satellite flag in the corn...
I'm using canon dpp 4.17. When I select "show second screen" the window opens on my second monitor but it doesn't fill the screen. There is no way to maximize it either. I've changed the resolution of the monitor. The resolution of the second monitor...
Camera: Canon 5D IVHello, I have recently started recording in 4K (4096x2160 - 29.97 fps - MOV) I noticed that I can't import it to my PC when the videos get longer, 20 sec videos work fine. But anything above that it just won't show up when I try to...
