11-23-2021 06:11 AM
Unable to edit raw (.CR3) file of image capture by EOS R camera (lens used 100-400) in Digital Photo Professional (DPP), Ver. 4.
Whenever the selected image is being transferred to edit mode in DPP and it is enlarged to 200%, 300%, a progress deep shadow is covering the image and it is making the image impossible to edit.
The computer has 8 GB RAM and it is 64 Bit machine with Win10 Home version.
Please suggest a solution.
Thank you,
Prasanta
11-23-2021 06:23 AM
Welcome to the forum.
Are you using the latest version of DPP (4.15.20.0)?
Can you post a screenshot of what you are describing?
Can you post a link to the file for downloading?
11-24-2021 12:20 PM
Hi,
Thanks for the response.
Not sure how to check version of installed DPP.
See the video shared in link - > https://drive.google.com/file/d/1ggsHBMXTp1LeEc1uEFi-rKnoOFCRT42T/view?usp=sharing
Thank you.
11-24-2021 02:03 PM - edited 11-24-2021 02:09 PM
Make sure the little triangle is pointing to the right.
11-26-2021 11:06 AM
Hi John,
Thanks for your help.
My current/installed DPP version is 14.15.20.0.
Surprisinly, whenever .CR3 file is being edited, the issue of enlarging is coming up, hope you have checked my video but there is no problem when .CR2 file is edited in the same tool.
Regards,
Prasanta Ghosh
Kolkata, India
Canon EOS R & 550D
11-26-2021 11:48 AM
Hi Prasanta.
I do not have the effect you are describing with my .CR3 files, so I don't know what to advise.
I did find this setting in DPP. I don't know if it is applicable to you. I don't shoot compact RAW so I know it isn't relevant to me.
11-26-2021 12:42 PM
I think some thing is wrong with graphics card (NVIDIA) GEFORCE GTX installed in my laptop.
Anyway, Thanks for your suggestion and help
Prasanta Ghosh
Kolkata, India
Canon EOS R and EOS 550D
11-26-2021 12:46 PM
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