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CCL.dll error when installing EOS Utility

When I try to install any version of EOS Utility I get this error message in the Windows Event Log:Faulting application name: UniversalInstaller.exe, version: 2.7.10.6, time stamp: 0x5705e552Faulting module name: CCL.dll, version: 1.4.2.7, time stamp...

OmniChi by Apprentice
  • 1121 Views
  • 2 replies
  • 0 likes

DPP 4.16.11.0 EXIF caution!!!

I upgraded to DPP 4.16.11.0 a couple of weeks ago and realized that when I uploaded the files to my hosting site, it was no longer sorting properly by EXIF image taken time/date.  The cause was Canon apparently decided to change the default "include ...

wq9nsc by Elite
  • 2216 Views
  • 4 replies
  • 3 likes

DPP software feature request

For many years Photoshop has been the go to editing software for many people, amateur and professional alike.  Now there are several equally high quality editors available.  I would suggest that the Transfer to Photoshop option be modified to allow t...

Resolved! EOS Utility 2 - can't connect my Canon 70D

Hi, I downloaded EOS Utility which came with EOS Utility 3 but not EOS Utility 2. That's the message I get when I try to connect my 70D: I tried to download it separately but it still doesn't appear anywhere in my Programme Files. What should I do? I...

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alemrak by Apprentice
  • 3724 Views
  • 11 replies
  • 0 likes

Canon r6 firmware error

Hello, I am at a loss here. I bought the r6 in Decemeber. I did the 1.5 update and shortly after the touch options on the screen stopped working. I went to do the newest update and now it fails the firmware update. Itt is stuck in update mode and i c...

Resolved! R6 Firmware download

When I download the R6 firmware 1.6.0 it is download with a .dmg extension and is not unzipping. I am on a Mac.  Any suggestions on what I might be doing wrong? 

Eos utility for R7 on Windows 10?

Just got my first camera, took some pictures, and now trying to figure out the ways to get them to my computer. Manual describes EOS utility and connection to my existing wi-fi. My computer does not have a wi-fi card, but is hard wired into my home n...

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Fleshbits by Contributor
  • 3203 Views
  • 12 replies
  • 0 likes

EOS Utility for Canon M50 Mark ii

Hi,Probably a noob question but can I use EOS Utility on my canon M50 Mark ii? When I click M50 EOS Mark ii under utilities it says "There is no utility for the OS Version you selected." The reason I need this is to download Cinestyle Profile on my M...

Resolved! EOS Utility recognizing my Canon 6D, but other apps aren't

OS: Mac OS Monterey 12.5EOS Utility Version: 3.15.20.4Mac: Macbook Pro 16" M1 Max When I connect my Canon EOS 6D to my mac using USB-A connection, I can use all the features on EOS Utility app, including picture taking, and live video recording. Howe...

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thorng by Apprentice
  • 1381 Views
  • 2 replies
  • 0 likes

Resolved! (EOS 60D) EOS Utility Menu is Greyed Out

I have a Canon 60D and am new to it.  I’m trying to invoke the EOS Utility but it never appears properly as shown on several YouTube videos.  Instead, I get a greyed out menu like this: I have a Toshiba Satellite S855 and use Windows 10.I’ve tried a ...

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Can DPP4 read xmp ratings from side car files ?

Hiya. I'm trying to use DPP4 in my workflow and am using a separate asset manager to rate and catalogue files. It stores ratings in a sidecar file which DPP4 doesn't seem to be seeing.Can DPP4 read ratings in sidecar files ? Or should I be thinking a...

apwebb by Apprentice
  • 1003 Views
  • 2 replies
  • 0 likes

Where do I find DPP4 instructions or user manual?

I just started using DPP 4.10.20.1 and I cannot get the tool palette to make any adjustments at all to the first couple of photo I am trying to edit. I tried to find a download for instructions for using the software but nothing comes up for this ver...

PaulyCC by Apprentice
  • 11904 Views
  • 9 replies
  • 1 likes
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