Camera Software
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DPP won't open in Windows 8

Hi...We can't get  Digital Photo Professional (v3.13.0.1) to open on our Windows 8, 64-bit machine.  We get the following message: We've uninstalled and reinstalled a couple of times, made sure the screen resolution is above 1024 x 768, and have trie...

DPP windows 8 error message.JPG
bublynski by Contributor
  • 25 replies

Cannot adjust seam with PhotoStitch

I am using PhotoStitch with my Mac (OS 10.11) for the first time, to connect together pictures taken with my PowerShot SX150 iS.  The program was easy to use, and in general has done a good job, but there is one glitch that I can't seem to f...

Macman44 by Apprentice
  • 9 replies

CR2 files suddenly "empty"

I have a raw file archive of full resolution CR2's, roughly 350GB worth in over 18k files. Last night I was going through culling some old stuff in PhotoMechanic and came to some CR2 files it could not read.  I explored the folder with said files and...

Camera Connect App Not Working on iOS 11.2.1

Apparently when my iPhone 7 was running iOS 10 the Camera Connect app was working fine. However that I updated my iPhone to latest iOS version 11.2.1 the app suddenly stopped working. When I will open the app it is only displaying a white blank scree...

Raw Image Visibility and size.

I have read several articles in which it is claimed that RAW images are not visible unless converted. However, in DPP software that comes with our EOS camera, we can see raw images even before conversion. If these are the +JPEG images  the camera pro...

Epicuros by Contributor
  • 13 replies

6d Mii/Topaz Studio

anyone use this combo? When I export image to Topaz Studio from Mii I get a purple castto image like Studio does not support Mii. This does not happen when I use images from my 80d and old 6d. All images are in RAW, if I change image to a jpeg no pur...

chief by Enthusiast
  • 7 replies

Lightroom 5.7.1 vs Digital Photo Professional 4

I viewed the same RAW image in both Lightroom 5.7.1 and DPP 4.  The image as viewed through LR had weak colors.  When I viewed the same image in DPP 4, the image had great colors, sharpness etc. more in line with my in camera settings?  Has anyone el...

CameraWindow Software Issue

Help please. I just purchased a Powershot SX620 HS as I want to transfer images via WiFi to my Macbook Pro. I run OS Sierra 10.12.5. I have downloaded the latest version of CameraWindow.I have the SX620 connected to my WiFi, and it recognises my Macb...

Resolved! Raw file processing for hobbiest

I'm retired and do photography for a hobby using a Canon Powershot SX60 saving files in raw+jpeg. I have GIMP 2, Canon DPP 4, Corel Paintshop PRO 2018 on my windows 10 laptop. I would like to know what software (Win10, Mac, or Android) other photo ho...

dbhuff49 by Contributor
  • 10 replies

Resolved! Downloading workflow, now on PC

Hi there, After 20 years of being on a Mac, I've made the switch to a PC for various reasons the other week. When downloading and sorting through hundreds of RAW photos that I wanted to edit on a Mac, (I shoot a lot of events)  I'd simply plug the ca...

Resolved! Digital Photo Professional 4 & 5D Mark ii

Hello, I downloaded Digital Photo Professional 4. When I plug in my 5D Mark ii however, the images I have shot do not appear.I tried importing them, but doesn't work.I am shooting in Raw.Is there a compatibility issue with Digitial Photo Professional...

DPP 4.7.1 Crop Settings

I've been using it for a couple of weeks and like it fairly well. The only thing I'm not a fan of is when I go to crop, the default setting is 3:2.  I always prefer "Free" because I am an OCD control freak.   Anyway, is there a way to change the crop...

Getting started

New to the community? Here's some information to help you get acquainted:

01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
12/07/2022: New firmware version 1.7.0 is available for EOS R6
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.