cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

EOS Utility "Live View" Won't Allow Hot-Shoe Strobe to Fire

Cayce
Apprentice

I'm all set up for a huge shoot, the clock is ticking, and the EOS Utility "LIve View" won't allow my 80D to fire the radio slave to my strobe system through the hot-shoe adaptor.  When the Live View window is closed, I can fire the camera from the computer screen through the basic, minimal EOS 80D panel on the screen by mouse clicking the shutter button, and the strobe system fires as it should.  But as soon as I try and do the same thing with the Live View window open, the hot-shoe adaptor no longer receives the signal to fire the strobes.

I really need to get this worked out as quickly as possible, and any help would be appreciated.

Thanks

Screen Shot 2022-07-10 at 12.38.21 PM.png

Cayce

7 REPLIES 7

Waddizzle
Legend

Do you have Exposure Simulation enabled?  I do not think that can work with a flash.

--------------------------------------------------------
"The right mouse button is your friend."

Cayce
Apprentice

Wow... thanks so much for being there, Waddizzle...

I'm looking but can't find that.  Where would it be?

I do see this icon, but grayed out... sort of:

Screen Shot 2022-07-10 at 1.15.45 PM.png

 

Ok, I did find that in the 80D Menu, disabled it, but had no effect on the issue.  I've also tried two other tethering apps, and they both behave the same:  won't send a signal to the hot-shoe in live view mode.

Waddizzle
Legend

Disable the Silent Shutter,  so that metering is performed by the metering sensor, just as it would if you were shooting with the OVF.

--------------------------------------------------------
"The right mouse button is your friend."

jrhoffman75
Legend

Does this apply:

6FDC20DE-062E-43D8-A3E8-FF097FCCAAC5.jpeg

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic


@jrhoffman75 wrote:

Does this apply:

6FDC20DE-062E-43D8-A3E8-FF097FCCAAC5.jpeg


This is the setting that I was trying to refer to.  If the camera detects a Canon Speedlite, then it should disable this automatically.  This is primarily an issue with third party gear.

--------------------------------------------------------
"The right mouse button is your friend."

Hazel_T
Product Expert
Product Expert

Hi Cayce,

The trouble shooting in the other poster's responses are good things to check in a case like this. What type of transmitter and flashes are you using? Canon EX and EL series speedlites can be fired through the EOS Utility live view. The main difference between the basic and live view in that case would be that modelling flashes aren't fired when you are using EOS Utility live view. 

If you are using EX or EL series Canon speedlites it would be good to double check the wireless flash set up in the utility. That needs to be set up ahead of time for the off camera flashes to fire in remote live view. The EOS Utility flash setup steps are listed in the EOS Utility manual HERE.

Announcements
09/19/2022: New firmware version 1.0.4.1 is available for EOS C70
08/31/2022: New firmware version 1.1.1 is available forRF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!