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Resolved! R6 Firmware download

When I download the R6 firmware 1.6.0 it is download with a .dmg extension and is not unzipping. I am on a Mac.  Any suggestions on what I might be doing wrong? 

Eos utility for R7 on Windows 10?

Just got my first camera, took some pictures, and now trying to figure out the ways to get them to my computer. Manual describes EOS utility and connection to my existing wi-fi. My computer does not have a wi-fi card, but is hard wired into my home n...

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Fleshbits by Contributor
  • 3065 Views
  • 12 replies
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EOS Utility for Canon M50 Mark ii

Hi,Probably a noob question but can I use EOS Utility on my canon M50 Mark ii? When I click M50 EOS Mark ii under utilities it says "There is no utility for the OS Version you selected." The reason I need this is to download Cinestyle Profile on my M...

Resolved! EOS Utility recognizing my Canon 6D, but other apps aren't

OS: Mac OS Monterey 12.5EOS Utility Version: 3.15.20.4Mac: Macbook Pro 16" M1 Max When I connect my Canon EOS 6D to my mac using USB-A connection, I can use all the features on EOS Utility app, including picture taking, and live video recording. Howe...

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thorng by Apprentice
  • 1303 Views
  • 2 replies
  • 0 likes

Resolved! (EOS 60D) EOS Utility Menu is Greyed Out

I have a Canon 60D and am new to it.  I’m trying to invoke the EOS Utility but it never appears properly as shown on several YouTube videos.  Instead, I get a greyed out menu like this: I have a Toshiba Satellite S855 and use Windows 10.I’ve tried a ...

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Can DPP4 read xmp ratings from side car files ?

Hiya. I'm trying to use DPP4 in my workflow and am using a separate asset manager to rate and catalogue files. It stores ratings in a sidecar file which DPP4 doesn't seem to be seeing.Can DPP4 read ratings in sidecar files ? Or should I be thinking a...

apwebb by Apprentice
  • 952 Views
  • 2 replies
  • 0 likes

Where do I find DPP4 instructions or user manual?

I just started using DPP 4.10.20.1 and I cannot get the tool palette to make any adjustments at all to the first couple of photo I am trying to edit. I tried to find a download for instructions for using the software but nothing comes up for this ver...

PaulyCC by Apprentice
  • 11557 Views
  • 9 replies
  • 1 likes

DPP4 keeps crashing on MacBook

I installed DPP4 on my MacBook (running MacOS Monterey 12.5) about a month ago and it worked fine. Today the program keeps crashing. I have restarted my computer, but I am not sure how to fix this. Any ideas? I have a Rebel T7. Thanks.

cburau by Apprentice
  • 699 Views
  • 0 replies
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Resolved! G16 video editing

I just made a video and want to edit it on my PC. I have Zoombrowser EX 6.9, and DPP4 however neither seems to be able to edit the file format MP4 that the G16 has created. Suggestions?  

TedR by Contributor
  • 5997 Views
  • 5 replies
  • 0 likes

Canon EOS 5D MkII and EOS Software

I've downloaded the recommended version for MacOs Big Sur, plus the update, and am receiving this message, when I click on "Remote Shooting":"A Compatible Version of EOS Utility is not installed"Has anyone experienced this?Thank you in Advance

SandiDawn by Contributor
  • 1910 Views
  • 10 replies
  • 0 likes

Connect EOS M6 Mark II to a MacOS

Hi! I just got a Mac MQ with a the Monterey OS. I can't find a software to connect my Eos M6 Mark II. Is there a software yet? Or is there another way to connect my camera to the Mac? At least for photo transfer?

Victor99 by Apprentice
  • 1155 Views
  • 0 replies
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Resolved! editing JPEG photos using DPP4

I am new to the DSLR community after a long hiatus (I had a Canon film SLR!).  I am learning how to use my camera and the DPP4 editing software. I have been shooting photos in JPEG and just found out that I should be shooting in RAW in order to use m...

cburau by Apprentice
  • 3744 Views
  • 1 replies
  • 0 likes

Communication Error PowerShot SX 720HS

Hi.  I have never had a problem before but now I cannot download photos from my camera to my Mac computer.  I have Mac OS Monterey, just updated yesterday.  Apple told me that there is probably software that I need to download to be able to get my pi...

jberg by Contributor
  • 1117 Views
  • 3 replies
  • 0 likes

Resolved! DPP and iCloud Drive

Hi,i'm using iCloud Drive for storing my RAW files and i have found, i'm not able to open folders from iCloud Drive.Tried to enter the path as a start path, but no result. It will not open.Is there any way how to deal with this issue?Thanks in advanc...

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