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EOS VR Utility - HEVC Authenticator Not working

Hello. I'm attempting to use the EOS VR Utility. I installed it on my Apple M1 Max Macbook pro running Mac OSX Monterey 12.3.1 - I originally installed the software and registered an EOS R5 Camera so that I could download the HEVC Authenticator. I th...

5D mark ii not recognized, Eos Utility 3

HIAfter updating to Catalina , Eos 2 no longer permitted remote shooting but continued to allow file transfer. After updating the EOS utility to version 3 the camera is not recognizable.  Does anyone know if this is a generalized problem or specific ...

paull by Apprentice
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  • 8 replies
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DPP4 Adding Text to Photo

I downloaded Canon Digital Photo Professional 4 and cannot find where I can add text to a photo.Can you send me step by step instructions on How to add text to a photo using this software?  Please

CherylB by Apprentice
  • 1904 Views
  • 1 replies
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Resolved! Transfering photos to editors?

For a while I had used Dropbox but they have started charging for the service. I have used it in the past with great success. I have looked at two things one magazine requested: WeTransfer and YouSendIt. They all charge but offer different plans. I c...

Resolved! Canon R6 and Canon Connect App on iPhone

I am trying to use the Canon Connect App to transfer photos from camera to phone. I have never had a problem previously, last did it in November.Each time I hit import an error message comes up and says 'to save images on the camera to the smartphone...

Resolved! Digital Photo Professional and MacBook

I have a new !!! EOS R6 Mark II.  I installed Digital Photo Professional on my MacBook Pro M2 (running OSX Ventura).  I have two questions:1.  My camera downloads to Digital Photo Professional.  I would like to be able to download photos to Mac Photo...

Resolved! Connecting to Image.Canon Wifi Date Time Error

Hi I have 2 sx530HS and both were setup with Image Gateway and all was working fine no problems until the shutdown of the server.  Today I tried to connect them to the new Image.Canon server and every time I try the update cloud button on the cameras...

Resolved! DPP 4 Red vs Black AF Squares

When I use cannons d pp4 and I checked the autofocus squares sometimes some are red other times with the same auto focus setting they're all black can anybody explain that to me. I have a 77D 45 squares.

EOS Utility for EOS R7 with MacOS Monterery 12.6

I downloaded the EOS Utility software for MacOS.  I could not specifically find the OS Monterery 12.6, just Monterery 12.  When I double-click on the EU3.16 Installer it extracts files, but then nothing.  There are no files and no installation page. ...

DPP4 Layout Changed

I need some help. I recently uploaded some photos in and noticed my DPP 4 view had changed. I am missing the files panel normally seen on the left. All I see now are thumbnails in the mid-section. I don't see small side arrow and software is at the c...

bja5150 by Contributor
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  • 1 replies
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Canon Camera Connect Live View Lag

Hello,I have a M50 MII. I'm using Canon Camera Connect on my phone, Samsung Galaxy S22. The live view feature for taking videos is so laggy that it's unusable! For photos I would just bear with it as I can wait for it to catch up to the camera's move...

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