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Preview not opening R6 mark ii CR3 RAW files in macOS

Hello,I am not able to open CR3 files using the Preview in Mac OS. The pictures were taken by my Canon R6 mark ii. I get the error message that "The file “MyFile.CR3” could not be opened. Preview currently does not support this raw file format"I have...

Cannot edit using DPP 17.20

I need to edit both .cr2 (EOS 70D) and cr3 (R6mk2) files, but in DPP 17.20, the Edit button doesn't work and the menu option is greyed out. If I run DPP version 10.50, I can edit .cr2's no problem, but this doesn't work with cr3's. (I'm in Windows 10...

Graham9 by Apprentice
  • 1288 Views
  • 1 replies
  • 0 likes

EOS VR utility out of memory error on Mac M1 MAX

I recently acquired an RF 5.2mm Dual Fisheye lens and have been practicing with it. I am working with an EOS R5 at firmware 1.8.1 ans a MacBook Pro M1 MAX with 32G of memory, running the latest Mac OS.When exporting clips from either the EOS VR Utili...

lassini by Contributor
  • 6076 Views
  • 10 replies
  • 0 likes

canon eos utility 3 live view greyed out

I've beeing using the live view function in te Canon Eos Utility 3 with no problems, but suddenly one day stoped working. All the program and thetered shooting works ok, but not the Live View function, the screen in the computer is greyed out. This h...

Screen Shot 2021-06-01 at 19.05.39.png
nkliko by Apprentice
  • 4328 Views
  • 7 replies
  • 0 likes

Zoom Browser download for windows 7

Hello,I had an old, I think A30, point and shoot that is long gone.It came with Zoom Browser ver 28.2. As you can see I am still on Win 7.Last year the software kept crashing. Talked to a tech that had me download a patch. That worked for a time and ...

Irn89 by Apprentice
  • 1835 Views
  • 2 replies
  • 0 likes

EOS Utility Options Grayed Out

I have an EOS R6. I am trying to transfer images to my mac.  I have downloaded the latest EOS Utility but all the options are grayed out. I am unable to select anything. I have uninstalled and reinstalled. Still grayed out. Any suggestions?

Definitive answer for 5D Mark II & Catalina EOS Utility

What EOS Utility do we need for 5DmkII and Catalina? Downloading EU-Installset-M2.14.31.12c.dmg from the 5DII support page on Canon doesnt work.The app does nothing when the 5DII is connected to the Mac using USB.Running the latest EOSU3 (EU-Installs...

gold333 by Apprentice
  • 2689 Views
  • 4 replies
  • 0 likes

EOS Utility Image Transfer Green Bar Not Going Up

I've been trying to transfer videos from my Canon M50 to my windows 10 computer using EOS Utility. I've previously done it without any problem, but just recently it started getting stuck at the "Transferring Imagine Data" window, and the green bar do...

EOS Utility won't load on my M1 Mac running Monterey

When I try to install the EOS utility 3.16.12 the program won't go past the Extracting Files window.  It flashes in my program bar below and goes away.  Is there a solution to this?  I'd like to tether my Rebel t7i to my mac.Thanks,Chris

cgregori by Apprentice
  • 2251 Views
  • 6 replies
  • 0 likes

Resolved! Trying to use footage from Dual Fisheye Lens in Premiere Pro

I'm not sure where to put this question.  I am on an M1 Mac running Ventura.  My Premiere Pro version is 23.3.I shot a 2 minute 30 second clip on an EOS R5 with the Dual Fisheye lens.  I have downloaded and installed the Premiere Pro plugin.  The ins...

pedz by Enthusiast
  • 3302 Views
  • 2 replies
  • 0 likes

EOS VR Utility - HEVC Authenticator Not working

Hello. I'm attempting to use the EOS VR Utility. I installed it on my Apple M1 Max Macbook pro running Mac OSX Monterey 12.3.1 - I originally installed the software and registered an EOS R5 Camera so that I could download the HEVC Authenticator. I th...

5D mark ii not recognized, Eos Utility 3

HIAfter updating to Catalina , Eos 2 no longer permitted remote shooting but continued to allow file transfer. After updating the EOS utility to version 3 the camera is not recognizable.  Does anyone know if this is a generalized problem or specific ...

paull by Apprentice
  • 8146 Views
  • 8 replies
  • 0 likes
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