Camera Software
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Posts

Resolved! Canon connect doesn't load completely on tablet

When I load canon connect on to my samsung tablet it doesn't completely load and I am unable to connect wireless. Much of the connect page is not working. I've re loaded canon connect  several times with no success. 

Bob9001 by Contributor
  • 8537 Views
  • 13 replies
  • 0 likes

DPP and HIF HDR PQ

In DPP, I experimented with HDR PQ. Since most web browsers will not display HIF, I then attempted to convert the HIF to JPEG. I am attaching examples of the results. I like the result produced by macOS Photos and the result produced by GraphicsMagic...

IMG_3356cs2.JPG IMG_3356c_hif_s2.JPG IMG_3356_hif_gm_s2.JPG IMG_3356_hif_s2.jpeg

Canon Connect APP disconnects from camera

Latest Updated APP disconnects SX720HS from iPadPro 10.5, now.  Nothing resolves this issue for wifi connection to send photos to iPad.  Every attempt gets to the point of connecting and both camera and APP disconnect at the point I say YES to connec...

lambs8 by Apprentice
  • 1002 Views
  • 0 replies
  • 0 likes

EOS R6 Mark II fails to update with Canon Connect

Hi all,Have had the R6 Mark ii since last year and was able to update through CC prior. Over the last few updates, I continue to get a message ‘failed to update’. Camera connects to CC and everything seems fine. Am I missing something?Thanks in advan...

Resolved! DPP renaming tool not working in macOS 15

Dear allI am using DPP at its latest version (4.19.10.0) under MAC OS 15.0.1.When I open files (.cr3) in DPP, mark them all and open the renaming tool, it won't start (the renaming tool). You can shortly see the window of that tool, but it disappears...

Hummel by Contributor
  • 9424 Views
  • 13 replies
  • 1 likes

Trouble Tethering with the EOS R6 Mark II

Has anyone had trouble tethering the Canon R6 Mark II?  I can tether with "Lightroom" but its inconsistent and "Capture One" doesn't even recognize the camera.   Any recommendations or help would greatly be appreciated.Thanks.

Resolved! EOS Rebel T7: How do I transfer photos to pc?

I bought a )USB A) to (mini USB) and i connected it to my pc but when i turn on my camera (Canon Rebel T7) i get no response my pc pops up with nothing even in the files there nothing or in photos does any one know why this is?

Axzl_08 by Apprentice
  • 2486 Views
  • 2 replies
  • 0 likes

macOS 15 sequoia - starting EOS Utility crahes

Hello,today I did the update and wanted to download pictures from some of my cameras via the EOS Utility. I like the workflow because I can change the file names right away.Unfortunately, the programme cannot be started successfully. After a few minu...

Resolved! EOS Utility 3 Settings Grayed Out

I have updated the latest EOS Utility, 3.5.10 on my Mac.  When I plug in my Canon 6D, all 3 items on the main page are highlighted, but when I click on Camera Settings, all the settings are grayed out and I can't click on them. Any ideas? Thanks! 

Screen Shot EOS Utility Gray Settings
Amoviel by Apprentice
  • 30809 Views
  • 9 replies
  • 0 likes

Resolved! EOS Utility doesn't have a "Pairing over Wi-Fi/LAN" button

Hi, I just bought a new R8 and I'm trying to connect it to my Mac using EOS utility 3.18.41.The problem I have is that I don't see the button 'pairing over Wi-Fi/LAN' on the app.I tried on a windows computer with EOS utility 3.18.40 and it works grea...

cmiu147 by Contributor
  • 7603 Views
  • 10 replies
  • 0 likes
Getting started

New to the community? Here's some information to help you get acquainted:

Announcements
12/15/2025: New firmware update available for EOS C50 - Version 1.0.1.1

11/20/2025: New firmware updates are available.

EOS R6 Mark III - Version 1.0.1

EOS R3 - Version 2.0.0

EOS R1 - Version 1.2.0

EOS R5 Mark II - Version 1.2.0

EOS R5 - Version 2.2.1

PowerShot G7 X Mark III - Version 1.4.0

PowerShot SX740 HS - Version 1.0.2


10/21/2025: Service Notice: To Users of the Compact Digital Camera PowerShot V1

10/15/2025: New firmware updates are available.

Speedlite EL-5 - Version 1.2.0

Speedlite EL-1 - Version 1.1.0

Speedlite Transmitter ST-E10 - Version 1.2.0


07/28/2025: Notice of Free Repair Service for the Mirrorless Camera EOS R50 (Black)

07/24/2025: New firmware updates are available.


07/23/2025: New firmware updates are available.

EOS R5C - Version 1.1.1.1

EOS C80 - Version 1.0.3.1


7/17/2025: New firmware updates are available.

EOS R7 - Version 1.7.1

EOS R10 - Version 1.7.0

EOS R8 - Version 1.5.0

EOS R50 - Version 1.4.0

Powershot V10 - Version 1.4.0

Powershot V1 - Version 1.1.0

EOS R50V - Version 1.1.1


05/21/2025: New firmware update available for EOS C500 Mark II - Version 1.1.5.1

02/20/2025: New firmware updates are available.

RF70-200mm F2.8 L IS USM Z - Version 1.0.6

RF24-105mm F2.8 L IS USM Z - Version 1.0.9

RF100-300mm F2.8 L IS USM - Version 1.0.8

RF50mm F1.4 L VCM - Version 1.0.2

RF24mm F1.4 L VCM - Version 1.0.3


01/22/2024: Canon Supports Disaster Relief Efforts in California
01/14/2025: Steps to resolve still image problem when using certain SanDisk SD cards with the Canon EOS R5 Mark II