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eos utility not recognizing M50 mark ii

shivansh
Apprentice

Hey,

the eos utility app for windows is not working. I need this to download Cinestyle Profile on my M50 Mark ii

I wanted to do the same thing with my m50 mark ii. I downloaded the eos utility app and tried to connect the camera via micro USB. The app says either the camera is not recognized or the server is unavailable. However, I'm able to connect through wifi. My laptop is running on the latest windows 11, I tried to use the eos utility on my friend's laptop too (windows 10) but I face the same issue. 

 

I would appreciate it if someone could help with this. 

Thanks.

pfa.

shivansh_0-1660854098013.png

 

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