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EOS R6 Mark II fails to update with Canon Connect

Hi all,Have had the R6 Mark ii since last year and was able to update through CC prior. Over the last few updates, I continue to get a message ‘failed to update’. Camera connects to CC and everything seems fine. Am I missing something?Thanks in advan...

Resolved! DPP renaming tool not working in macOS 15

Dear allI am using DPP at its latest version (4.19.10.0) under MAC OS 15.0.1.When I open files (.cr3) in DPP, mark them all and open the renaming tool, it won't start (the renaming tool). You can shortly see the window of that tool, but it disappears...

Hummel by Contributor
  • 5654 Views
  • 13 replies
  • 1 likes

Trouble Tethering with the EOS R6 Mark II

Has anyone had trouble tethering the Canon R6 Mark II?  I can tether with "Lightroom" but its inconsistent and "Capture One" doesn't even recognize the camera.   Any recommendations or help would greatly be appreciated.Thanks.

Resolved! EOS Rebel T7: How do I transfer photos to pc?

I bought a )USB A) to (mini USB) and i connected it to my pc but when i turn on my camera (Canon Rebel T7) i get no response my pc pops up with nothing even in the files there nothing or in photos does any one know why this is?

Axzl_08 by Apprentice
  • 1335 Views
  • 2 replies
  • 0 likes

macOS 15 sequoia - starting EOS Utility crahes

Hello,today I did the update and wanted to download pictures from some of my cameras via the EOS Utility. I like the workflow because I can change the file names right away.Unfortunately, the programme cannot be started successfully. After a few minu...

Resolved! EOS Utility 3 Settings Grayed Out

I have updated the latest EOS Utility, 3.5.10 on my Mac.  When I plug in my Canon 6D, all 3 items on the main page are highlighted, but when I click on Camera Settings, all the settings are grayed out and I can't click on them. Any ideas? Thanks! 

Screen Shot EOS Utility Gray Settings
Amoviel by Apprentice
  • 28311 Views
  • 9 replies
  • 0 likes

Resolved! EOS Utility doesn't have a "Pairing over Wi-Fi/LAN" button

Hi, I just bought a new R8 and I'm trying to connect it to my Mac using EOS utility 3.18.41.The problem I have is that I don't see the button 'pairing over Wi-Fi/LAN' on the app.I tried on a windows computer with EOS utility 3.18.40 and it works grea...

cmiu147 by Contributor
  • 3800 Views
  • 10 replies
  • 0 likes

CCAPI Activation Tool on Mac doesn't work; spins endlessly

I'm trying to use the CCAPI Activation Tool app for Mac to activate CCAPI on my Canon R7. Whenever I run the app with the camera connected, it hangs and spins endlessly, and never completes the activation. I'm using v1.0.3 of the app (last modified S...

stereo by Apprentice
  • 653 Views
  • 1 replies
  • 0 likes

Resolved! EOS R10 Firmware v16 does nothing when I click on it

Downloading the firmware update v16 for the R10 camera - running Sequoia on a mac, a file named eosr10v160-mac.dmg become available. Clicking it does not appear to do anything. A camera formatted 128 GB SanDisk SD card is present. I'm sure this is a ...

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