I try to pair my Canon D80 over wifi to my Mac through the EOS utility. It gets to the point where the camera instructs me to start the eos utility. The utility comes up without the launcher as several youtube instruction videos show and I cannot c...
Hi all. I have a Canon T3i and use it on Windows 10 with USB cable to shoot on EOS Utility 2. I took a lot of pictures, but my Windows crashed. After a restart, windows recognizes that the camera is connected (sound) but EOS Utility not opening the a...
My older Win 10 desktop started "actin' a fool" and won't boot up. Because of it's age, instead of trying to fix it, I fired up a used back-up PC that I picked up a few years ago. Surprisingly it was still running Win 7 Pro. Downloaded the latest ver...
I have used the Adjust Specific Area feature a lot - almost depend on it. It stopped working today in the previous version; installing the newest did not resolve it.Main symptom: Selecting any of the adjustment areas no longer gives me the adjustment...
I am using Digital Photo Professional Version 4.12.20.3 In the PDF for the product, Main Features of DPP section, listed is the ability to resize a photo. However, I cannot find the topic discussed anywhere in the manual, nor can I find the ability...
Hi I have a canon R7 and I can’t get the software update in the camera connect app to work . Everything is fine on the app but it says to follow the instructions on the camera screen and all the camera screen does is freeze up the and I can’t do anyt...
Hi "all", don't know if this is the right way to get help. Yesterday suddenly the DPP HDR didn't work, I chose 3 files and pressed the HDR button, nothing happens, I click it again, just a strange sound. Everything else in DPP works fine. I tried t r...
I just tried to pair my new Canon camera to my iPhone. The CanonConnect app redirected to an exercise web site called FitCrazeHub which asked for a credit card number. Within about a minute I got a notification from my cc company about a fraudulent...
I somehow today saved about 300 photos in HIF. I've never done that before. would anyone know how to convert HIF to Jpeg on a computer. Very frustrated
Just did a shoot last night and my R6 can only be seen by Lightroom. My Mac mini doesn’t show it as an external anything and neither does photomechanic. On ingest it doesn’t show it either. Tried rescan etc. Only Lightroom shows it plugged in.
I have a Canon EOS R7 and I use Canon RF lenses exclusively. My current photo editor is DPP. I shot in raw then edit and save as a JPG. What is maddening is that when I go to "file info", it is not showing but rather says something like "Gail. Off...
Require up date my firmware from version 1.1.2 to current. unable to find any legacy firmware. Any suggestions
I checked my firmware to be sure it is up to date...but then saw all the other "recommended" stuff I have an EOS R7 and my firmware is up to date; however, I am quite certain I did not download any of the rest of the "recommended" software and am won...
I had the Canon Utilities Digital Photo Professional 4 installed and it was working 2 weeks ago.But not this week and it shows me an error (below).I have uninstalled the old DPP4 version 4.18.##.#, restart and installed the new version 4.19.30.0The p...
Having issues with my old Zoombrowser 6.6.0.23 software, it does not recognize my powershot SX170IS camera suddenly, granted I have been using it for many years and have a ton of pictures saved to files. I am unable to upload anything new and have se...
