Camera Software
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iOS Monterey | 5D Mark II

I'm attempting to transfer files (camera to iMac) utilizing an IFC-200U cable. The computer isn't detecting the camera at all, and I've downloaded the newest software versions that are shown from the Support Downloads Page.  Even though the Canon web...

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Resolved! Canon 90D Profile Calibration For Lightroom 6

I am using Lightroom 6 and don't wish to upgrade to CC. With CR2 files Lightroom 6 has built in profiles that can replcate the in-Camera profiles (eg Camera standard/Camera faithful etc.) Unfortunately Lightroom 6 Can't handle CR3 files so I have to ...

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Chris_N by Enthusiast
  • 1233 Views
  • 9 replies
  • 0 likes

Resolved! Using WiFi connect on Android 12

I'm using a Google Pixel 5 and recently updated to Android 12.  Now, my phone will no longer connect (and stay connected) to the camera WiFi  It seems that since the phone detects 'no internet' for the camera WiFi signal, it now automatically looks f...

asdsixty9 by Contributor
  • 1110 Views
  • 10 replies
  • 0 likes

DPP4 - Failed to Open Photoshop (Transfer to Photoshop)

Hi all, Recently I cannot Transfer my pictures (RAW-files) to Photoshop from DPP4.I have done this many times before for at least a year, but since 2 weeks it does not work. Through the Tool menu, in DPP4, I click "Transfer to Photoshop" but now it j...

Mattias by Apprentice
  • 421 Views
  • 3 replies
  • 0 likes

EOS utility not working

I have rebel t6 and I use EOS utility often. It hasn't given me a single problem until I've recently updated my drivers on my pc. Now, everytime I go to "live view shoot" the app just goes away.Does anyone know what the issue might be? Technically th...

Joey3 by Apprentice
  • 580 Views
  • 6 replies
  • 0 likes

EOS Utility "Camera settings" greyed out

Hi there,  Trying to access camera settings on a 5D Mark III (to change the owner and artist name) and the menu is greyed out. Connecting via USB to the computer (the computer can recognize the camera 100% - I used EOS camera info V1.2 to test it).  ...

EOS grayed.jpeg
a_mask by Apprentice
  • 513 Views
  • 4 replies
  • 0 likes

DPP Unusable

I recently tried out Canon's Digital Photo Professional software and I'm really happy with the improvement in my images out of camera vs importing into Lightroom.  However, I'm not at all happy with the way the software behaves.  It seems very unstab...

daneaffr by Contributor
  • 883 Views
  • 9 replies
  • 0 likes

USB Tethering Connection Repeated Loss on EOS Rebel T5

Hello, I'm desperate for help.  I've been using my Rebel T5 for several years with minimal tethering connection issues.  When switching to Windows 10 earlier this year, I would get occasional connection losses that have gotten progressively worse.  I...

Hammuh by Apprentice
  • 438 Views
  • 4 replies
  • 0 likes

Canon connect

Hi! Canon connect doesn’t show all my photos from my camera. Does anyone know what happened? It stopped transferring my recent photos

Atibon by Apprentice
  • 275 Views
  • 0 replies
  • 0 likes

EOS Utility crashing mid-transfer via USB

Sup y'all. So, I have an EOS 1300D (Rebel T6..? I think) that has been serving me for several years now and that's nice. I have always used EOS Utility (via USB cable provided with the camera) because frankly - it does the job well and it organizes e...

Resolved! DPP 4.15 Error message

HiI have never used DPP, normally Lightroom and a little Photoshop. I have just tried my first focus stack that I took on my R5.I selected my 15 images (JPEG 5000 x 5000) and clicked start depth compositing tool and got the following message:-"Cannot...

DNG by Contributor
  • 916 Views
  • 12 replies
  • 0 likes

EOS Utility 3 "Cannot Write to Selected Folder" error

Hello, I work for an electronics re-seller and have been stuck on an issue for a while now. We sell used and refurbished electronics via eBay and use the Canon EOS Utility 3 to take pictures and store them on the PC using the Remote Shooting function...

RSR_Tech by Apprentice
  • 376 Views
  • 0 replies
  • 0 likes
Getting started

New to the community? Here's some information to help you get acquainted:

Announcements
09/19/2022: New firmware version 1.0.4.1 is available for EOS C70
08/31/2022: New firmware version 1.1.1 is available forRF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/28/2022: New firmware version 1.2.1 is available for EOS-R3
07/21/2022: New firmware version 1.6.0 is available for EOS-R5
07/21/2022: New firmware version 1.6.0 is available for EOS-R6
07/21/2022: New firmware version 1.1.0 is available for EOS-R7
07/21/2022: New firmware version 1.1.0 is available for EOS-R10
07/14/2022: New firmware version 1.0.1 is available for CR-X300
07/01/2022: New firmware version 1.3.0 is available for PowerShot PICK
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!