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Canon Camera Connect won't run on Android 10

Can't connect EOS R5 Mark II to Camera Connect Hello! I've discovered the issue why I cannot connect and this is because the latest Camera Connect app needs at least Android 11 to run, but I have Android 10 and I'm not about to get a new phone just f...

JP_EULA by Apprentice
  • 3214 Views
  • 2 replies
  • 0 likes

Canon connect won't transfer recent photos

I have a Canon EOS m200. I use Canon connect to transfer photos from my camera to my Google pixel 6A. I tried to do this recently, and my most recent pictures do not appear. I removed the SD card from my camera and tried to transfer photos to my comp...

Unable to update R5II firmware from 1.0.1 to 1.0.3

With my previous Canon cameras this has been a simple process. With the R5II it's been remarkably painful.I downloaded the firmware 1.0.3 dmg file from Canon support page but it will not open on my M1 MacBook Pro with latest version of Sequoia instal...

Canon Connect shows 403 error

I used Canon Connect to download pictures from camera to my iPhone and it worked fine. When trying today, keep getting 403 error. I uninstalled the app, made sure camera settings are correct with correct wi-fy settings, cleared cache/cookies on iPhon...

lcr by Apprentice
  • 6122 Views
  • 7 replies
  • 3 likes

Can't Update R5 firmware to 2.10

R5, USA, current firmware is 1.5.0, trying to update to 2.1; Mac OS Sequoia 15.4.1.  When using EOS Utility 3 with USB connection, the utility software and camera talk to each other but I get the message "The selected file is not the appropriate upda...

kmonroe99 by Contributor
  • 7411 Views
  • 10 replies
  • 0 likes

crop not working in DPP

I cannot use the crop function in DPP 4 it will work for a couple of images, but then only offers realign adjust, and opens darker, sometimes I can click revert to shot settings, and it will work again, but usually even that is not available. Also, p...

Resolved! Convert CR3 to jpg in Android?

Does anyone know of a free app for converting CR3 RAW files to jpg for use on an Android device? I know there are free sites that will do that, but I'd prefer not to hand off my photos to a third party if I don' have to. Steve Thomas

stevet1 by Elite
  • 3681 Views
  • 3 replies
  • 0 likes

DPP Download for Windows Canon EOS 70D

I'm struggling to find the desktop download for DPP, there is a link to the mobile app within the EOS 70D page.  Could someone please point me in the direction of the windows desktop version.  Thank you!

cdubaz by Apprentice
  • 1791 Views
  • 1 replies
  • 0 likes

EOS utility is not letting me connect to image.canon.

Hello I just got the canon eos 2000d and I have been having trouble with the eos utility software connecting to image.canon every time I follow the steps , but when I enter my email and password it tells me login failed. Did someone else have this is...

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Tarek1 by Apprentice
  • 2048 Views
  • 3 replies
  • 0 likes

DPP really needs a major rewrite

I just batch processed close to 400 files from a photo shoot at a musical dress rehearsal.  Later Canon sensors (1DX III and the later mirrorless sensors) are far more processing intensive but Canon has yet to provide a version of DPP that properly u...

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wq9nsc by Elite
  • 5795 Views
  • 8 replies
  • 1 likes

DPP 4.18.10.0 Editing RAW files is really slow

Hello,I have laster version of DPP 4.18.10.0 and when I want to try edit RAWs from my R6 Mkii it is hell slow, quick google search pointed me possible option to enable Use GPU processing but I don´t have this option in Preferences/Image Processing 2....

mysql by Contributor
  • 11889 Views
  • 15 replies
  • 0 likes

Photos importing on iOS Canon Connect app with wrong date

Hi there. I’m using a Canon EOS M6 Mark II with the Canon Connect iOS app. Whenever I try and import photos onto my iPhone using the app, the photos import with the date set as the time the photos were imported, not when they were actually taken. I’v...

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