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All my Canon software runs sluggish

All the software I've downloaded when I bought my M50 Mark II runs very slowly, it takes about 10 second for every click to register and move to the next screen. This goes for both the setups and the application themselves.Can't help but feeling that...

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Pontus54 by Contributor
  • 473 Views
  • 8 replies
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Resolved! My DPP4 having worked fine now just crashes on opening

HelpI am not a computer geek so it may just be me but having used DPP4 on windows 10 Intel chip based desktop with lots of ram and lots of disk space for a couple of years and its been fine (but I have not used DPP4 for a few months) suddenly halfway...

guyqm by Apprentice
  • 513 Views
  • 4 replies
  • 0 likes

Resolved! Losing my mind over EOS Web Service Registration Tool - EOS 1300D

Hi everyone,I have been trying for days to connect my 1300D to image.canon via the 'EOS Web Service Registration Tool' software.Once I get to the Login pop-up, I fill in the fields by entering my username and password but as soon as I click on "Login...

Ikto by Contributor
  • 1079 Views
  • 11 replies
  • 0 likes

EOS 20D DRIVERS for Windows 10

I have not been able to find a way to download the driver for Canon EOS 20D for Windows 10.  Everything I find says it's not available and I did not get any disks when I bought the used camera. Canon has not responded to my email either. Any help wou...

ELB by Apprentice
  • 491 Views
  • 1 replies
  • 0 likes

problem with DPP after update to MacOS Mojave

I recently updated to MacOS Mojave and encountered a very strange problem in DPP4. I cannot throw images into the trash anymore. I did give the DPP4 application permission to control my computer in the privacy and security settings. I updated DPP to ...

Helene by Contributor
  • 7839 Views
  • 23 replies
  • 0 likes

R5 workflow advice?

Shooting sports with hi-res JPG's bursted at 20fps, writing to CF card.   After a morning of shooting, I have a couple thousand images to review.  I'm currently transferring images via USB-C cable or Wifi and Canon utility, to either laptop C: drive ...

wkf94025 by Contributor
  • 591 Views
  • 8 replies
  • 0 likes

Resolved! Which software to edit raw files R7

I recently got an R7, my first Canon camera. I’ve been shooting jpg but am interested in trying raw format. Can anyone recommend software to edit them? I have an iPhone. Might get iPad if that would be better for editing? Preferably software is not a...

dcbirder by Apprentice
  • 1413 Views
  • 3 replies
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Resolved! Cannot connect EOS Rebel T7 to Mac using EOS Utility

I am trying to connect my EOS Rebel t7 to my MacBook. I have downloaded the eum5.15.10 installer and disabled the WiFi connection on my camera. When I click on the installed utility, this window appears:  I can't figure out what I am doing wrong and ...

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cburau by Apprentice
  • 2578 Views
  • 3 replies
  • 0 likes

Eos utility not wokring

When I try to use the eos utility software it says i have to change firewall settings. but when I do it does not work. I have allowed several apps trough the firewall via the control panel but it still does not work. any help is appreciated  

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Transfer from camera to computer - best workflow?

First, I have to ask this: All Canon Software that I have downloaded to my new EOS M50 MARK II are painfully slow. It's like a present day application running on a PC from the 1980s. Takes about 10 seconds for every click to register and move on to t...

Pontus54 by Contributor
  • 701 Views
  • 13 replies
  • 0 likes

Issue with EOS Utility

I have a MacBook Pro, 2020 I’m running OS11. When I click on live view it kicks me out of the program. And the other software won’t work either. Such as the lens calibration. It also kicks me out. Is it me? Or is it not?

Image workflow via image.canon without WiFi/hotspot

I have an EOS M50 Mark II and an image.canon account, plus the image Downloader application on a Windows 10 PC that automatically downloads all the images I upload to image.canon from the camera. I like this because it means that when I'm on the road...

krahe by Enthusiast
  • 475 Views
  • 3 replies
  • 0 likes
Getting started

New to the community? Here's some information to help you get acquainted:

Announcements
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version 1.0.5.1 is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
12/07/2022: New firmware version 1.7.0 is available for EOS R6
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.