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Resolved! Canon EOS Utility Wifi: No pairing window appears on Mac

I have spent hours on this. I know that Canon's software is pretty poor, but this is really frustrating even after expecting this to be a bad experience.I have tried connecting my Canon R5 to my Wifi Network and also setting it up as its own Network....

EOS Utility 3.18.5.13 installer Crashes After Launch

Even a freshly downloaded copy of the latest EOS Utility (EU-Installset-M3.18.5.13.dmg)  crashes shortly after launch. The install fails. The summary crash report generated by Mac OS 14.6 follows. My comments and questions are after the end of the su...

DPP 4.19.10 crashes on Mac OS 13.6.9 Ventura

This topic has been discussed before, but for different versions of the Mac OS and Canon Software. I've done then installation and get a crash when I start. So, I cleaned out all the Canon items that I could find, reinstalled and it still crashes.Her...

Resolved! Can I download EOS Utility for my EOS 50D?

I purchased a new laptop. Can I download the EOS Utilities software? I have the CD’s and had them loaded on my old box (which has died) for my desktop but I guess newer laptops don’t run them anymore. TIA for any help. 

Lyn1 by Apprentice
  • 2144 Views
  • 7 replies
  • 0 likes

DPP won't complete installation on macOS v14 (Sonoma)

I'm trying to download DPP for my Mac. I get the download fine, but when I click on the installer it gets half way through "extracting files" and then bails out. Nothing is extracted and I'm back to the installer window. I've tried DPP 4.17 and 4.18....

renouj21 by Contributor
  • 573 Views
  • 1 replies
  • 0 likes

Digital Photo Professional incredibly slow

Does anyone else have the problem that with more than 500 photos in the folder, DPP becomes almost unusable? I recently upgraded to the latest version, 4.19.10, and it seems even slower than the previous version.

gecastro by Apprentice
  • 1138 Views
  • 7 replies
  • 0 likes

Questions on focus point squares in DPP

Sometimes when the focus point is very sharp and then I switch to show only points in focus there is no square. Sometimes when the focus point is very sharp and then I switch to show only point in focus, the focus square is still black.Looking for an...

Resolved! Another DPP4 constantly crashing issue

DPP 4.18 installedEdition Windows 10 HomeVersion 22H2Installed on ‎6/‎6/‎2022OS build 19045.4529Experience Windows Feature Experience Pack 1000.19058.1000.0Hardware: Custom build (no bloatware) Gigabyte GA-Z170XP-SLI ATX LGA1151 MotherboardIntel Core...

ScooterB by Contributor
  • 2445 Views
  • 11 replies
  • 0 likes

EOS 20D Windows 10 Driver is unavailable (solved)

I have a Canon EOS 20D and have been struggling to find out why it will not work with Windows 10 Pro 64 bit. I have tried searching online for drivers, because I had the error that the driver is unavailable:The drivers for this device are not install...

dandugi by Apprentice
  • 2918 Views
  • 2 replies
  • 5 likes

Elph190 IS not connecting to my app anymore

So I have had this camera for a while now and have had no issues connecting it to the app in the past. However, i can no longer connect to the app no matter what I do. I've rebooted the camera, rebooted my phone, redownloaded the app, deleted my past...

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