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olyduck · 02-21-2026

Hello-I'm trying to set up and initialize my new Imageprograf Pro 1100 printer. Per the on-screen instructions, the first ink cartridge to be installed is yellow. I have tried multiple times to install the yellow cartridge. It mechanically will secu...

olyduck · 05-31-2025

Hi-I just downloaded DPP 4.20.20 for my Mac, but the latest instruction guide appears to be for 4.15. Can anyone send me a link to a newer version? Thanks,David

olyduck · 04-04-2024

My DPP4 “sees” the external drive with my Mac Photos Library, but doesn’t display images. I’ve given DPP4 full disk access. Now what?

olyduck · 03-15-2023

About a year ago, I installed DPP onto my Mac. The program opened just fine and the file menu could "see" my Mac's my external drive where my Photos Library was located, but was UNABLE to display thumbnails or allow me to open an image. At the time...

olyduck · 09-09-2022

Hi-I have an old EF 17-85, which (when used) is giving warnings that "communication with the devices is faulty....", followed by a bunch of beeping. This is happening with both my 40D and when attached (via adapter) to my R6. I have cleaned the con...

olyduck · 02-23-2026

Thanks everyone for your assistance. I did call Canon support. Here's where I got hung up: After I installed the yellow cartridge, I expected the on-screen instruction to direct me to install the next cartridge. Instead, the Canon rep just said to...

olyduck · 02-21-2026

This video helped. I found out that it's normal for the cartridge to pop back just a little bit. I think the other error I was making was assuming that the okay button would light up after each cartridge is inserted. After viewing the video, it l...

olyduck · 02-21-2026

Thanks for your note. No tape on the printer or cartridges. The cartridges do have a white-ish cap on the front end of the cartridge, which I assume is supposed to stay there. There were no on-screen instructions to remove it.

olyduck · 09-23-2024

I just installed DPP 4.19.10, in hopes that it would be easier for it to access my Mac Photos Library, which is on an external drive. DPP4 shows the external drive, but the option to select the Photos Library is still greyed out. I've given DPP ful...

olyduck · 04-05-2024

Lots of trade-offs if I am using to using iCloud Photos. I may better off just using another program like Photomator, which has a built in browser that integrates with the Mac Photos Library. I appreciate the information you provided.

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Imageprograf Pro 1100 set up issue-ink cartridge not recognized by printer

DPP 4.20.20 Instruction Manual???

Dpp4 can’t access images on external drive

Using Digital Photo Pro for Mac with Photos on an External Drive

Faulty connection with EF 17-85

Re: Imageprograf Pro 1100 set up issue-ink cartridge not recognized by printer

Re: Imageprograf Pro 1100 set up issue-ink cartridge not recognized by printer

Re: Imageprograf Pro 1100 set up issue-ink cartridge not recognized by printer

Re: Dpp4 can’t access images on external drive

Re: Dpp4 can’t access images on external drive