Camera Software
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Resolved! EOS Utility not working with Windows 10

Hi all,   I just upgraded to Windows 10, and immediatly ran into the problem that is described in this thread about Windows 8: After reading that thread I decided to unplug the ...

almaniac by Apprentice
  • 197 replies

Where do I find DPP4 instructions or user manual?

I just started using DPP and I cannot get the tool palette to make any adjustments at all to the first couple of photo I am trying to edit. I tried to find a download for instructions for using the software but nothing comes up for this ver...

PaulyCC by Apprentice
  • 7 replies

EOS Webcam Utility 1.0 macOS keeps disconnecting

I'm using the Canon T5i Webcam utility on my Macbook Pro using Catalina.  I've found that the software has two issues that keep cropping up for me -  When I connect the camera to the macbook and try connecting to the camera as a webcam, I keep gettin...

Driver for EOS 30D for Mac 10.13 (High Sierra)?

I've navigated through the support site and it says there is a driver for this camera for this OS. But when I go to the page:

Available Drivers.png
jdub by Apprentice
  • 6 replies

Resolved! EOS Utility 2 Sees but won't download from 40D

Hello.I haven't used my 40D in quite some time and now have a new computer running Windows 10.I installed EOS util 2 and it can see the images on my CF card.  However, when I select them and try to download, all I get is "busy" flashing in red in the...

Methos65 by Apprentice
  • 2 replies

Resolved! red eye

Hi forum. Can someone tell me how to get the red eye out in the new DPP software.

Jaz by Apprentice
  • 4 replies

RAW Video Tool

I took some video last night with my T6.DPP 4 (newsest version 4.15.0) does not seem to be able to do anything with it.When I tried using the RAW Video Tool on the .MOV file it says it needs a RAW file. I have not even watched it yet so no editing do...

EOS Webcam Utility and 6D problem (black screen)

Hello. In the newly installed and updated Windows 10x64 Pro, I'have installed the OBS and the EOS Webcam Utility. The utility is visible in the OBS as a video source, the Canon 6D camera is connected, the video is visible. But after a while, a black ...

Resolved! EOS Webcam not found

Hello! Very strange thing. I've just installed windows 10pro x64, downloaded (few times), unpacked it and started Setup.exe Result is on screenshot. Why so? How to install?


Camera Connect App is extremely slow

Since I got a new phone the app has been extremely slow. It easily takes 4 minutes to download a 12 second (video) clip. Downloading 10 pictures will take around 55 seconds. The app will download the video (jpeg) reduced and the movie (MP4 FHD) compr...

Joopjr by Apprentice
  • 5 replies

Resolved! DPP4.15 (W10) 'stamp' edits not visible in thumbnails

From time to time I have what seems to be a 'blow-up' with DPP4 where something that has given no trouble previously now seems screwed up for no apparent reason. To be fair this doesn't happen often so this is not a knock against Canon. This difficul...

TedR by Contributor
  • 3 replies

tethered shooting on an Android tablet

My apologies if this has been asked before. What software would I use to do tethered shooting on an Android tablet and a Canon DSLR?I've seen references to DSLR Contoller, EOS Utility, Canon Camera Connect, DSLR Dashboard. etc.I'm not sure which is t...

stevet1 by Rising Star
  • 1 replies
Getting started

New to the community? Here's some information to help you get acquainted:

06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
03/22/2022: New firmware version 1.2.0 is available for PowerShot PICK
03/16/2022: New firmware version 1.5.2 is available for EOS-R5
03/16/2022: New firmware version 1.5.2 is available for EOS-R6
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.1.1 is available for EOS-R3
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!
12/7/2021: New firmware version 1.3.0 is available for Mount Adapter EF-EOS R 0.71x
12/7/2021: New firmware version 1.1.1 is available for CR-N 300
12/7/2021: New firmware version 1.1.1 is available for CR-N 500
12/2/2021: New firmware version 1.1.0 is available for RF 70-200 F4 L IS USM