I have two R 10's. I connected them to my identical computers via USB cable. Both worked fine. Until one stopped. Both cameras work well with one computer. On the other, neither camera will connect to EOS Utility via USB cable . Both connect vi...
When I try to update my firmware I get this message on the lcd: "Update file cannot be found. Please check memory card, reload battery and try again". I have done these updates before so the procedure is familiar to me. I download the total file from...
My 90D is is connected to a microscope and images are viewed in live view mode using EOS Utility 3 on a Win 10 64bit computer. I used to be able set white balance by moving the frame displayed on the EOS Live View image to the desired area and then t...
Trying to use the Image Transfer Utility2 with a Mac Mini running MacOS 15.5 Sequoia. The Canon support website indicates this utility is now compatible with this OS so I downloaded version 2.2.30.0 and installed it. However, when I double-click on...
I just updated the DPP to version 4. As soon as it gets launched it shuts down. I have tried reinstalling DPP and restarting the computer. Any suggestions?
DPP 4.0 Canon EOS 5D Mk4 Canon EF 70-200 Lens, the focal point is not showing in DPP.It seems from old posts that this is a problem with DPP that will not go away.Can anyone tell me how to see the focal point or that the software is simply not workin...
Hello, I have an EOS RP (mirrorless low-end model) and I would like to do remote shooting over the WiFi connection, using Capture One Pro, which I already know works with wired capture. I have a problem seemingly identical to the one here: Solved: Re...
Hi! When I record videos I am unable to transfer them to my iPhone through camera connect. I wanted to know if there's any way to download the videos through camera connect on to my phone. Any tips would be appreciated. I am not sure if the video is ...
I am new to tethered shooting and learning as I go, so far the EOS utility has been great but I can figure out how to access the white balance setting for a specific Kelvin temperature. I can choose between all the presets my camera offers, as well ...
I just bought the Canon G7X Mark III as replacement for my original G7X, which was lost.A new utility for transferring images was introduced, "Image Transfer Utility 2" (the original utility for G7X do not work with this newer camera model).Unfortuna...
Updated my iMac to macOS 15 and today find that Image Transfer Utility freezes with the classic 'spinning beachball' and have to restart my computer to clear ti. Previously I could connect and transfer images via wi-fi to my computer from my PowerSho...
I just noticed and installed DPP version 4.20.30.0 06/30/2025History■Changes for Digital Photo Professional 4.20.30 for macOS :- Supports Neural network Image Processing Tool 1.0.0 for macOS. ■Changes for Digital Photo Professional 4.20.20 for macOS...
So wasn’t able to connect my camera after being connected for months. I restarted phone reinstalled app deleted connections started new ones my phone connects to the cameras wifi but can’t connect the app now. After I reinstalled app it tells me to ...
Hi all, I downloaded the software from the Canon website and entered my serial number for my camera. Software downloaded and no issues. However, when I try to edit an image the sliders are not active. I select the image and click on the Edit button a...
Hi, this is my first post. I connected my new R7 to my PC and it easily recognized it. I was able to access all the folders and files. My device manager sees it easily as well. Updated the camera to the latest firmware and purchased the RF-S dual len...
