I almost never shoot .HIF files. I have yet to really find a use for them when a RAW file does everything and more and seems less problematic.A while back I did a test shooting HEIF files from my R5 camera. Opening it in DPP4 (v20.10) gives me questi...
Setting up my R5 Mark ii for remote shooting with Camera Connect. I see that I can use pre-recording when shooting video, turned on in Camera Connect, which is great. I want to also use pre-capture in stills mode with the program and it will not le...
I’m setting up Camera Connect on my R5 mark ii to shoot video. I’m also new to video shooting. When connected, I get this message. “you can record movies using the xf-hevc s format but they cannot be transferred and saved”. I’m using the XF-HEVC S...
Hi, Does anyone have a solution for CR3 files that are not opening in any program? should it be, Photoshop, LR or DPP4, it just doesnt open, and the error seems to bwe something about permission access error or something like that. Please reply if ...
Hi I have a canon 5d mkiv and I have set my lens to mf. However when I use camera connect it says AF and MF cannot be selected as it is greyed out.I really need help ASAP. Thanks
Hi guys,I hope I am writing in the correct place... I have a R6 MK2 and an Pixel 8 smartphone connected and set to automatically connect. I've noticed that if I dont start manually the Camera Connect app, then my camera does not connect to the app an...
Do I need EOS Utility for the Mac, and if so, where do I download it? I am trying to get a Canon EOS Rebel T3i to interact with my Macbook. I do not want to transfer photos from the camera to the Macbook; I need to connect it to the Mac for frame cap...
Is there a way to view Canon RAW video files in macOS Finder? I want to preview files in a way that doesn’t require importing the files into a video editor. The Canon Cinema RAW Development software will preview the clips, but it does not allow me t...
Somehow the Camera Connect app will no longer recognize my Cannon ID to sign in. Before this failure happened, no matter how many times the app recognized the camera wirelessly, it never could connect. Online videos seem to show a newer T7 than what ...
Hello! I've recently used Canon Camera Connect to transfer pictures to my phone. I didn't know that videos cannot be transferred via phone so I deleted them as soon as the transfer finished. Is there any way that I can retrieve those videos? Hoping f...
Hello i need help, i can't find any firmware version 1.0.9 for my Canon Kiss X2. I need version 1.0.9 to upgrade from 1.0.4, so that i can upgrade to version 1.1.0 so i can use Magic Lantern. Any help will be appreciated, thanks.
Hi, I'm having a weird problem. Tech details first: EOS R5m2, 1.0.3 firmware, Prograde 1.6TB Iridium CFexpress B.The problem: yesterday, my Camera Connect stopped showing any photos in "Import Images," only the (few) videos I had taken. EOS Utility 3...
I have removed and reinstalled the app.I sign in with my email address and then click on "Need a new password"I receive the reset password link via email. However, after typing in my new password, first name, language and country, selecting "Continue...
I have a Canon USA account. No issue logging in there. On the Canon Connect app, I could not log in as there was an issue with the password. Requested a new password and click on the link received via email. I fill in the new password and "missing" i...
You spend money on a camera R52 and the R5, you download the APP Camera connect and no matter what ID I use it won't let me connect. Hopefully, I don't have to buy this app to connect to these cameras? Now I have more Canon ids then I ever not want! ...
