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Camera connect app connection failed

Kwinten
Apprentice
Hopefully someone can help me fix this problem. I am traveling for 6 months and have a lot of pictures that needs to be transfered to my phone/ipad.

Problem: Suddenly my camera g7x Mark II is failing to connect to every device i have with me. It is failing to connect a Motorola smartphone, an iPhone and ipad.
For 2 months i didnt have any issues to connect with them!

What i tried to do until now:
- uninstall the camera connect app and rebooth the phone and reinstall the app.
- reset the wifi and general settings in the menu of my camera to default.
- ensure that every other wifi connection is not enabled

The phone can see the wifi and I can connect with the password.
In the app I search the camera g7x powershot. The app recognises and makes connection with the camera so i click on it. Then there is a message on the camera to give access to the memory card. I choose Yes and then it immediately gives "camera connection failed" message in the app.

This is the case with every device i have..
I did read and tried all the tips of previous topics about this but i Cant fix it.

If someone know something else to try please let me know.

Thanks in advance,

Kwinten
1 REPLY 1

Lewiskoaco
Apprentice

I’m having the exact same problem. How did you fix it?

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