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HF G20 output won't split

Hey all. I've been using my G20 for years to stream.  However, I want to output to multiple HDMI. So I've bought about 15 HDMI splitters.  But no matter which I choose the output won't split. I plug it into my computer (avermedia capture card) and it...

Resolved! Canon Vixia HF-R800 "Cannot Record"

My Canon Vixia HF-R800 is unable to record to a new top-brand micro-SD card (64 GB). (This is just to provide a record of it.  I doubt anyone has a fix.  But, feel free to prove me wrong!) Details: Camcorder = Canon Vixia HF-R800.  Relatively new (<1...

can not upload videos from Vixia hf r72 to my computer

Hi I am unable to upload new videos to my computer when using my canon utilities camerawindow dc programfireware version 1.0.0.0When I click on import images from camera it gives me a message failed to import. When it always would just start download...

Resolved! 5.1-Channel Surround Microphone SM-V1 Settings

I own an 5.1-Channel Surround Microphone SM-V1. I am using it with a Canon VIXIA HF G40. I am unable to find an in-depth description of the different directional settings... zoom and shotgun. Can you please explain exactly what these two settings are...

Icon now showing up on desktop

I've tried both USB ports, I've tried turning it off, and turning it on. However, the icon stopped showing up on MacBook desktop. Thank you in advance.

HelenV by Contributor
  • 962 Views
  • 2 replies
  • 0 likes

Vixia HF M31 - Horizontal white lines in video

Hello, My Canon Vixia HF M31 has recently begun showing horizontal white lines in the video. Once I realized it was doing this, I can also see these lines in the viewfinder even when its not recording. I have attached a very short video with an examp...

Pauken by Apprentice
  • 1005 Views
  • 1 replies
  • 0 likes

Canon VIXIA HF G20 - Problem with inverted image

Project: I created a welcome video I cannot find the "correct setting" that will allow my eyes to be CENTERED into the lens, and my shirt pocket appearing on the CORRECT side during playback. Ultimately, I want the playback of video to capture what t...

MrMusic7 by Apprentice
  • 1184 Views
  • 1 replies
  • 0 likes

VideoBrowser keeps shutting down

I cannot get my VideoBrowser to run any more.  Some time back it started to always shut down 'after' it completed uploading my current videos from my camera and joining the videos.  About a couple months ago, it then just shuts down immediately after...

JMike by Apprentice
  • 850 Views
  • 1 replies
  • 0 likes

Resolved! Can't Playback Sound on a Vixia HF R82

I can't hear sound for my scenes in Playback mode.  I may have accidentally plugged headphones in the mic jack.  I've tried working with mic and set  it to Automatic or Manual, and the microphone levels still appear all the time and are working, rega...

i can't import video to my computer

i have a Canon VIXIA HFM41 and i can not export video to my computer.  I have tried to download the software again and that doesn't seem to solve my problem.  please provide assitance.

shayler by Apprentice
  • 6376 Views
  • 6 replies
  • 0 likes

Vixia HFR62 - uploading issues

Hello All, I am having difficulty uploading videos and pictures to my Window 7 PC. It does intially give the error that "MTP USB device" software cannot load. I have followed all of the instruction in the last post. It's very strange because when I c...

magold01 by Apprentice
  • 1350 Views
  • 3 replies
  • 0 likes
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Announcements
06/30/2022: Service Notice: EOS 70D: Error 70 or Error 80
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
03/22/2022: New firmware version 1.2.0 is available for PowerShot PICK
03/16/2022: New firmware version 1.5.2 is available for EOS-R5
03/16/2022: New firmware version 1.5.2 is available for EOS-R6
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.1.1 is available for EOS-R3
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!
12/7/2021: New firmware version 1.3.0 is available for Mount Adapter EF-EOS R 0.71x
12/7/2021: New firmware version 1.1.1 is available for CR-N 300
12/7/2021: New firmware version 1.1.1 is available for CR-N 500
12/2/2021: New firmware version 1.1.0 is available for RF 70-200 F4 L IS USM