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Frame rate with the XA30

Help me out with this if anyone can please. I understand the shutter speed should be double your frame rate. So when shooting at 30 frames/second, I should be using 60 for a shutter speed. Shooting at 60 frames/second, it should be 120. The problem i...

Resolved! G50 HDMI output question

Hi all, The Canon G50 internally records 4k at 4:2:0 8-bit.  Is that what it outputs through the HDMI port?  I ask because when set to 1080p it can output 10-bit 4:2:2 through HDMI.  Just curious if the 4K HDMI output is also 10-bit 4:2:2. Thanks for...

CTX1050 by Apprentice
  • 1 replies

XF705 support needed // XF-HEVC Decoder 1.0 for macOS

I just rec'd my new XF705 a day ago and am very excited! I've shot test footage and now discover that the H.265 HVEC (MXF) format isn't supported by Premier Pro CC (latest version, etc). Workarounds such as changing .mxf extentions to .mp4 don't help...

Vixia R40 audio input issue

I picked up this R40 camcorder and found out that in order to use an external mic I have to use a powered mic. A friend loaned me his Audio Technica mic and a portable 9v preamp. It almost works great... The problem is that when there is no noise, li...

Drumin by Apprentice
  • 1 replies

Vixia HF200 and Windows 10 Pro 64-Bit

I have a Vixia HF200 that I've not used in a while.  I can't find the driver disk for it.  It still works find.  I am trying to connect it to my computer that is running Windows 10 Pro 64-bit, but my computer doesn't seem to recognize the camera.  Do...

Legria HFR706 won't record

Hi,I recently bought a Legria HFR706 from a friend, and it seemed to be working just fine when I tested it, but now, for no obvious reason, it won't record.Or, to be more accurate, it seems to record for about 6 seconds and then stops with a 'Can't R...

avgrafyx by Apprentice
  • 1 replies

Mac not recognizing Vixia HFR700

I haven't used this video camera in about a year, but it always worked fine before. Today, when I plug it into the USB and power, the TransferUtility LE doesn't recognize the camera. But, the LED screen on the camera shows a green "USB Connection" an...

rzamsky by Apprentice
  • 1 replies

Canon Vixia hfr800

The Canon Vixia hfr800 that we use at our church sometimes automatically changes from mp4 format to a dat file and then a dmv  file.  This cuts out the ending of our services. Any idea why it changes?  Doesn't do it every time, but it's happening mor...

Vixia- was dropped by a student- won't record video

I have been using this camera for quite a few years with my 4th graders and last year a student dropped it.  No physical damage, but I cannot get it to read an SD card.  I have put several different SD cards in and when I go to record it says "Check ...

amzipp by Apprentice
  • 1 replies

longer uploads

When uploading my videos to my computer, they convert to short 15 minute increments.  Is there a setting that I need to change on the camcorder to lengthen them?  Thanks!

Need a lens hood for an old camcorder

Hi, all. I'm using a canon GY-HM750U camcorder and the lens hood broke. I would like to replace it but am having trouble finding one as the unit is old. Any help appreciated!

Getting started

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2/07/2023: New product announcements!

EOS R8 EOS R50RF-S55-210mm F5-7.1 IS STMRF24-50mm F4.5-6.3 IS STMRF15-30mm F4.5-6.3 IS STM
01/18/2023: New firmware version 1.1.1 is available for EOS R6 Mark II
01/09/2023: Help ensure your autofocus is properly aligned with a Canon Precision Alignment
01/03/2023: Welcome to CES 2023!
12/08/2022: New firmware version is available for EOS C70
12/07/2022: New firmware version 1.7.0 is available for EOS R5
12/07/2022: New firmware version 1.7.0 is available for EOS R6
11/22/2022: New firmware available for EOS R3, EOS R7 and EOS R10
11/16/2022: We're thrilled to be ranked among the Best Employers for Veterans in 2022 by Forbes.
08/31/2022: New firmware version 1.1.1 is available for RF 70-200mm L IS USM
08/09/2022: New firmware version 1.2.0 is available for CR-N 300
08/09/2022: New firmware version 1.2.0 is available for CR-N 500
07/14/2022: New firmware version 1.0.1 is available for CR-X300
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version is available for EOS-C500 Mark II
05/26/2022: New firmware version is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version is available for EOS R5 C
03/23/2022: New firmware version is available for EOS-C70
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.